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Total years of experience: 6 years, 1 months
October 2021 - Present
Teleperformance - Egypt
Cairo, Egypt
October 2021 - Present
June 2020 - October 2021
Teleperformance - Egypt
Cairo, Egypt
June 2020 - October 2021
June 2011
June 2011
Bachelor's degree, Computer Science
Egypt
GPA (point): 2.45 out of 4
GPA (point): 2.45 out of 4
June 2005
June 2005
High school or equivalent, sciences
United Arab Emirates
GPA (percentage): 89.5%
GPA (percentage): 89.5%
Customer Service
License Management
Training
Technology Products
ms office
customer service
sales
marketing
MIcrosoft products licensing
negotiation
training development
PR skills
training delivery
Marketing
KPIs management
customer retention
operations management
presentation
market research
Business development
contract negotiation and retention
pricing
people management
Technology Products
Training
License Management
Customer Service
Marketing
Expert
Expert
Training of the Trainers (TOT)
independently
Oct 2014
Information technology
IT Essentials
Aug 2013
CCNA
self educated
Jul 2011
mobile phone telecomuniocation package
Jelecom Egypt
Feb 2013
5th place in UAE Olympics for schools at 2004
