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Hossam Fady, Head of People

Hossam Fady

Head of People·Paymob

Egypt

Bachelor's degree, Law

Work experience

Total years of experience: 14 years, 4 months

Head of People

October 2024 - Present

Paymob

Dubai, United Arab Emirates

October 2024 - Present

Develop and implement HR strategies that support the overall business strategy and objectives. - Oversee the entire talent management lifecycle, including workforce planning, recruitment, onboarding,
development, performance management, and succession planning. - Foster a culture that reflects the company's values, promotes diversity and inclusion, and encourages a high
performance environment. - Lead and manage HR teams across Egypt, UAE, KSA, Oman and Pakistan, ensuring consistent HR practices
and policies. - Ensure compliance with local labor laws and regulations in each country of operation. - Develop and execute effective communication strategies to ensure employees fully understand and
appreciate the value of the total rewards package, including compensation, benefits, and recognition
programs. - Oversee employee engagement initiatives and programs to enhance employee satisfaction and well-being. - Manage organizational change initiatives associated with global strategies and initiatives. - Analyze HR metrics and performance indicators to measure the effectiveness of HR programs and make
data-driven recommendations for improvement.

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Total Reward Manager

October 2023 - October 2024

Paymob

Cairo, Egypt

October 2023 - October 2024

Develop and implement a global compensation and benefits strategy aligned with the company's strategic
goals. - Monitor the effectiveness of existing compensation policies, guidelines, and procedures, recommending plan
revisions and new plans. - Oversee competitive benchmarking and develop strategies to attract and retain top talent. - Lead and oversee the job architecture framework to ensure internal equity and consistency in job grading
and job titles across the organization. - Ensure that compensation and benefits are compliant with each country regulations globally. - Develop and execute effective communication strategies to ensure employees fully understand and
appreciate the value of the total rewards package, including compensation, benefits, and recognition
programs. - Lead organizational change initiatives associated with global strategies and initiatives. - Handling 401k Plan for US Employees - Updating salary scale for the Group Egypt, KSA, UAE, Pakistan & Oman annually. - Developing & implementing performance review system and link it to merit increment policy and annual
bonus. - Managing the creation and update of all Organization Charts for branches and corporate level
- Developing and updating employee manual for all countries. - Maintain and review grading system - Handling ESOP globally “Employee stock option program” - Responsible for full payroll cycle within “Egypt- UAE-KSA-Oman-Pakistan-USA-Germany” for 1200 +
Employee. - Responsible for all the governmental payments and reports for the group

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Payroll & Personnel Team Leader

January 2023 - October 2023

Keys

Cairo, Egypt

January 2023 - October 2023

Responsible for onboarding of new Clients - Strategically supervise, motivate and lead payroll team of 9 members - Manage all payroll correspondence and act as a point of contact for all escalated payroll queries - Ensuring service levels are met whilst maintaining strong relationships and an accurate payroll function - Responsible for payroll for over than 80+ Client, and 3000 + Headcount, in different countries - Provide Clients with consultation regarding payroll, personal or any other related issues - Handles and responds to Clients queries related to Payroll on a timely manner. - Ensures accurate and timely payment of government payments (Pension, social, taxes …etc.). - Handling expats work permits - Prepare monthly/ad-hoc Reports from Menaitech System - Responsible for end of the year tax reconciliation for clients

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Team Leader

January 2022 - January 2023

Qnb Alahli Life Insurance

Cairo, Egypt

January 2022 - January 2023

Maintain employee information and records in Oracle while maintaining confidentiality - Provide support to line managers in all aspects related to HR - Ensure that HR practices are in line with the company’s organizational culture and strategic direction - Establish a grading system and a salary scale - Develop and update yearly salary bench-marking - Communicate, implement, and administer compensation programs through job evaluations, analysis,
participation in benchmark surveys, and planning of salary, short-term incentives, long-term incentives, and
Employees other benefits plans - Provide analytical support to HR Team regarding Market Pay and Oracle HR reports - Perform ad-hoc analyses and support special projects as needed - Provide reporting and analytics support to Total Rewards for annual activities using “power bi”. - Manage recruitment, selection and talent management processes - Oversee and manage a performance appraisal system that drives high performance. - Ensure labor law compliance throughout human resource management.

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Compensation and Benefits lead

March 2016 - January 2022

INDUSTRIAL MODERNISATION CENTER

Cairo, Egypt

March 2016 - January 2022

- Process payroll for 350 employees on Oracle system.
- Prepares and maintains accurate records and reports of payroll transactions.
- Identifies and recommends updates to payroll processing software, systems, and procedures
- Prepares all the required reports related to “Payroll- Head count - promotions history - loans
- Maintain the HRIS, ensuring accuracy of employee and company data Process new hires, employee changes and terminations across all offices.
- Participate in market salary surveys and reviews of compensation and benefits packages to maintain market positioning.
- Participate in improving the compensation and benefits policies by proposing effective enhancement in current compensation and benefits procedures
- Distribute the increases “Merit-Cola-promotion” as per “performance & budget”
- Handling Medical and Life Insurance of all employees as addition / Cancelation, approvals, medical invoices and medical reimbursements.
- Job benchmarking, bonus schemes
- Analyze, review, recommend, and obtain approval for changes to compensation and benefits to fit country conditions.

- Coordinate the development of action plans in response to the employee survey. Develop programs of employee engagement activities.
- Analyze and report on staff turnover and work closely with Business Leaders on staff retention initiatives.
- Monitor HR metrics and performance indicators and take appropriate action.
- Support and where appropriate, manage the delivery of specific business focused HR projects
- Annual HR Budget preparation

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

HR Generalist

November 2014 - March 2016

Egypt-TEDA

Suez, Egypt

November 2014 - March 2016

(1) Organization Development Work:-
1.Develop and prepare various policies and procedures with department heads and communicate them with all employees to ensure their full awareness.
2.Design each department organizational structure and charts in line with department heads.
3.Update organization charts regarding rotations, promotions, transfers, newly hired employees etc
4.Make job analysis to serve companies objectives.
5.Develop each position job description and follow up its yearly amendments.
6.Put the Monthly HR budget and work on Achieve HR budget goals and requirements
(2) Personal & Payroll Work:-
1.Responsible for all personnel activities ( Vacation Balance, Social insurance, Medical insurance, Form 1, 6, 2, and tracking employees attendance)
2.Maintain human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.
3.Responsible for contracts issuance & renewal including all government related issues.
4.Track and update employees attendance records (punching in/out, vacations, personal time off, holiday tracks)
5.Advising on pay and other issues, including promotion and benefits; administer payroll and maintain staff records
6.Updating and maintaining payroll records.
7.Calculation and processing of termination payments..
8.Processes payroll distribution, direct & indirect.
9.Sets up and reconciles payroll deductions, prepares reports,
10.Researches, analyzes and resolves payroll-related problems or questions.

(3)Performance Management Work:-
1.Closely partners with Managers to effectively communicate expectations, develop talent, and administer performance improvement plans when necessary
2.Analyzing training needs in conjunction with departmental managers based on the development plan of the employees and co-ordinate the training calendar.
3.Responsible to approve the monthly performance appraisal results, and report to the Managers for approval.
4.Responsible to communicate the 360 Performance semiannual “attitude- professional” with the Managers and staff
5.Conduct 1 to 1 meeting with the evaluator and the evaluated employees in the end of year appraisal
6.formulated by all departments, and propose the improvement suggestions on annual performance management solutions
7.Report the performance appraisal results of all departments, and calculate the performance wage;

(4) Recruitment Work:-
1.Developing HR planning strategies with line managers by considering immediate and long-term staff requirements
2.Manage Recruitment Cycle from creating job posts until recruitment.
3.Maintain a list of company job vacancies and requirements.
4.Maintain an updated queue of job candidates of each company job.
5.Discover and cooperate with new recruitment channels and agencies.
6.Prepare, manage and carry out job interviews.
7.Manage and supervise technical evaluation of job candidates.

(5) Training Work:-
1.Ensure the achievement of the desired behaviors from training courses by conducting coaching sessions after team leaders’ workshops to bring measurable values by enhancing the team leaders’ leadership behaviors
2.Contribute in conducting internal training sessions; such as, Company Engagement program, new hires orientation, internal awareness sessions to increase business awareness
3.Seek out new and more effective training techniques, suggest and lead enhancements to existing training programs to maintain the desired quality standards.
4.Cooperate with the training team and following-up with them in developing internal training processes to ensure meeting the required standards
5.Prepare knowledge tests, self-assessments, questionnaires and surveys to determine the specific areas of development with different program

Company industry:
Heavy Industry & Metallurgy
Job role:
Human Resources and Recruitment

HR Generalist &Admin

April 2014 - November 2014

Speed Ahmed Hassan “ P&G Distributor

Cairo, Egypt

April 2014 - November 2014

* Recruitment and Selection
"Responsible for the entire recruitment and selection process (source, screen CVs, shortlist, conduct phone and HR interview and give feedback to candidates whether they got accepted or not).
“Set and execute orientation programmers for all company jobs' new hires
* Compensation and Benefits
“Responsible for the payroll process and the periodic development of the
Payroll system. “Manage medical insurance operations.
“Represent the company in the contract renewal negotiations.
“Evaluate and provide feedback about the service quality to top management.
* Employee Relations, Personnel Affairs and Administration
“Give advice to colleagues of all departments and different levels on professional business attitude.
“Listen to employees' complaints, intervene with corrective actions whenever possible and help maintain healthy work environment.
“Participate in formal investigations and assist in the decision making process.
“Arrange and participate in farewell parties.
“Do the hiring and leaving paperwork as per the company policy.
“Represent the company in dealing with insurance office.
“Supervise Office Boy(s)' daily work activities.
“Review the company policies, propose amendments and make sure it is regularly updated and published.
“Issue certificates of experience upon employees' request.
“Prepare and send periodic and occasionally-based reports to Top Management

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Recruitment Specialist

October 2011 - November 2013

Al-Asria For recruitment & Human resource Development

Cairo, Egypt

October 2011 - November 2013

- Receiving hiring requests from different departments
- Responsible for effective and fast recruitment processes both internally and externally
- Filtering, screening c.v.s and preparing short lists of candidates
- Head hunting for higher positions
- Handle requests for visas, passports
- Assist new joiners in filling government related form
- Follow up day by day with the chosen candidates
- making a weekly schedule reviewing the whole steps for hiring process and visa steps
- Monitoring monthly Attendance Reports
-Handling employees relations and exit interview

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Education

faculty of law cairo university

June 2010

June 2010

Bachelor's degree, Law

Egypt

Skills

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Soft Skills
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Human Resources
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Languages

English
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Training and Certifications

Certifications
- Human Resource Management from the American University in Cairo
Dec 2013 - Jan 2015
Course in Business and Human resource management
Cambridge international course for Business and Human resource management
Dec 2012 - Feb 2013

Training
Compensation & Benefits
Egyptian Council
Nov 2015

Hobbies

  • Traveling