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Ahmed gouda, Reservation Manager

Ahmed gouda

Reservation Manager·NEFER Tours & SELFIE Travel

Egypt

Bachelor's degree, BA

Work experience

Total years of experience: 16 years, 7 months

Reservation Manager

November 2019 - Present

NEFER Tours & SELFIE Travel

Hurghada, Egypt

November 2019 - Present

• Designing and implementing a strategic sales plan that
expands company’s customer base along all
segments(Corporate, leisure, Concierge&Royalty) and
ensure its strong presence.
• Build and promote strong, long-lasting customer
relationships by partnering with them and understanding
their needs.
• Present sales, revenue and expenses reports and
realistic forecasts to the management team
• Product specific sales, marketing, and public relations in
GCC Area.
• Effective Account Management (Negotiations,
Contracting, Lead Generation, Conversion, Training,
Telemarketing).

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Assistant Director of Sales

December 2013 - August 2019

Akhom Consulting L.L.C

Riyadh, Saudi Arabia

December 2013 - August 2019

• Achieving growth and hitting sales targets by
successfully managing the sales team
• Designing and implementing a strategic sales plan that
expands company’s customer base and ensure its strong
presence
• Build and promote strong, long-lasting customer
relationships by partnering with them and understanding
their needs
• Present sales, revenue and expenses reports and
realistic forecasts to the management team

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Reservation Supervisor

August 2010 - August 2013

United Travel

Riyadh, Saudi Arabia

August 2010 - August 2013

Does all the contracting to all suppliers then checks
any new rates that are obtained.
Ensures that rates are competitive if not negotiates
with supplier.
Responsible for the creation of the correct yearly
sales prices together with management.
Handling or solving all complaints that arise from
internal operation or tours in collaboration with the
Operation and Accounting units
Inspecting properties and/or services of (new)
suppliers.
Keep product development department up-to-date
on new developments, suppliers and prices.
Obtaining allotments from hotel partners

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Reservation & contracting Assistant Manager

December 2009 - December 2010

Desert Rose Resort

Hurghada, Egypt

December 2009 - December 2010

Handling of correspondences, sorted - out letters,
telexes, fax, cables which are checked already by Front
OfficeManager.
• Allocate daily tasks to Reservations staff .
• Review reservation booked daily.
• Review arrival report daily.
• Responsible for preparation of occupancy forecast

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

receptionist

June 2009 - December 2010

ACCOR

Sharm el Sheikh, Egypt

June 2009 - December 2010

• prepare correspondence and documents
• receive and sort mail and deliveries
• maintain appointment diary either manually or
electronically
• organize conference and meeting room bookings
• co-ordinate meetings and organize catering
• monitor and maintain office equipment
• control inventory relevant to reception area

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Faculty of Tourism & Hotel management

September 2009

September 2009

Bachelor's degree, BA

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

guiding

Skills

Plan Administration
Expert
Plan Administration
Expert
Sales Targets
Expert
Sales Targets
Expert
Annual Reports
Expert
Annual Reports
Expert
Deal Maker
Expert
Deal Maker
Expert
Amadeus
Expert
Amadeus
Expert
fadilio
Intermediate
fadilio
Intermediate
photoshop
Expert
photoshop
Expert
opera
Expert
opera
Expert
micros
Expert
micros
Expert
Plan Administration
Expert
Plan Administration
Expert
Sales Targets
Expert
Sales Targets
Expert
Annual Reports
Expert
Annual Reports
Expert
Deal Maker
Expert
Deal Maker
Expert

Languages

Arabic

Expert

English

Expert

German

Beginner

Training and Certifications

Training
Amadeus system
nazih training center
Mar 2011

Hobbies and interests

swiming
chess