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Ahmed H. Baalwi, Operations Supervisor

Ahmed H. Baalwi

Operations Supervisor·infofort

Saudi Arabia

Diploma, High school in general diploma

Work experience

Total years of experience: 17 years, 11 months

Operations Supervisor

July 2012 - Present

infofort

Riyadh, Saudi Arabia

July 2012 - Present

 Leading 30+ employees distributed among 8 teams.
 Leading 3 team-leaders.
 Handling 10+ projects with full warehousing operations and in different type of businesses (Banking, Telecom, Insurance, HR files, Accounting invoices … etc.
 Building the process work flow for new projects.
 Handling new customer sites’ surveys and facility assessment.
 Participating in setting the yearly budget with the Operations manager.
 Reporting the Employee assessment evaluations on quarterly basis to the HR Department as per the standard evaluation system.
 Defining the required man-power for the new projects and requesting from HR the same to arrange for interviews.
 Collecting the business case requirements and manipulating it to the local IT team to start working on it and assign the project starting date.
 Providing the sales team with a proper and needed costing for projects tenders to apply it to their proposals.

Company industry:
Other Business Support Services
Job role:
Management

Team Leader

August 2008 - July 2012

infofort

Riyadh, Saudi Arabia

August 2008 - July 2012

 Monitoring overall operations performance in two shifts.
 Checking the daily reports for all operations.
 Performing Quality checking analysis on all sections daily reports, and covering it in fruitful compensative production reports.
 Quality checking and Quality assurance on all sections to get the final results.

Company industry:
Other Business Support Services
Job role:
Quality Control

Education

Al Rissalah International School

June 2009

June 2009

Diploma, High school in general diploma

Saudi Arabia

GPA (percentage): 84%

GPA (percentage): 84%

Skills

Project Planning
Expert
Project Planning
Expert
Time management skills
Expert
Time management skills
Expert
Problem Solving
Expert
Problem Solving
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert
MS office
Expert
MS office
Expert
Project Planning
Expert
Project Planning
Expert
Time management skills
Expert
Time management skills
Expert
Problem Solving
Expert
Problem Solving
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Expert

Swahili

Expert

Training and Certifications

Training
First Aid
Infofort
Jan 2012
Stress Management
Infofort
Jan 2012
Fierce Conversation
Trace
Jan 2014
Leadership Skills
Infofort

Hobbies and interests

Reading