Ahmed Hamdy Sultan  Ahmed, Business Services

Ahmed Hamdy Sultan Ahmed

Business Services

Orange

Location
Egypt
Education
Bachelor's degree, Engineering
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Business Services at Orange
  • Egypt
  • My current job since January 2019

IP Problem Expert :
- Lead the Fault management of highly critical and complex problems as a member of the highest
level expert support team.
- Provide highest leveltechnical support to resolve allBackbone Network/customer
events/issues/cases .
- Lead the vendor management activities as network operation entity by working closely with
Engineeringforplatform specific problemsand resolving Software bugs associated with Vendor
platforms.
- Collaboratedonnetworkdevelopment, implementation, and maintenanceof routers, switches,
firewalls and NAC and WAN optimization Analyzed, troubleshoot and enhanced network
performance to drive efficiency.
- Support customers on These technologies ( WAN - QOS - MLAN- SDWAN - Wireless -
IPSEC VPN - Prime ).

Network Engineer at Cisco
  • United Arab Emirates
  • January 2018 to January 2019

Configure & Manage

Network Engineer at Cisco
  • Saudi Arabia
  • January 2011 to January 2016

Configure & Manage

Network Engineer at FEdex
  • United Arab Emirates
  • January 2008 to January 2011

J.

Education

Bachelor's degree, Engineering
  • at Cairo University
  • January 2007

Bachelorof Engineering (Communications &Electronics). • Good Grade.

Specialties & Skills

Pre sales Technical Support
Cisco Catalyst Switches
Frame Relay
Network Topology
IP Networking
NETWORKING
ROUTERS
SWITCHES
MICROSOFT ACCESS

Languages

Arabic
Native Speaker

Training and Certifications

All my certificates from cisco (Certificate)

Hobbies

  • Football