Collection Recovery Officer
First Gulf Bank
Total years of experience :10 years, 7 Months
•Follow up on all allocated overdue accounts and ensure resolution as per the target (monthly) .
•Review and examine credit files.
•Negotiate with clients their loan recovery.
•Monitor payment schedules of restructured loans.
•Prepare call memorandums and other correspondences.
•Coordinate with Departments/ Branches on classified accounts.
•Prepare various memorandums, reports, and statistics.
•Maintain proper documentation.
•Any other customer follows up action as required by the bank from time to time.
Sales
•Communicating with new clients of the company upon the marketing strategy
•Assist customers with special services
•Prepare the main projects presentation in professional channels
•Maintain knowledge of current sales and promotions.
•Achieving the monthly marketing target
Preparing of Sales and purchased entry.
Preparing LPO and payment request.
Sales Invoicing and follow-up of customers accounts.
Receives all incoming mail including letters, memorandums, reports and written comments from relevant Divisions/Departments.
Maintains all the Department’s documents, registration and filing system including all technical correspondence and reports
Types/organizes all Department Correspondence, Memos, Letters, Presentations, Tender Enquires, Contract Agreements, Minuets of Meetings, Daily/Weekly/Monthly Management Reports, etc.
Carries out other secretarial duties such as preparing leave/duty forms, timesheets, certificates such as salary, To Whom It May Concern, etc.maintaining stocks of office stationery, preparing requisitions and purchase orders as necessary.
Arranging payments for ADDCO, Etisalat, Aramex, etc.
Handling Petty Cash.
Makes routine software backup on PC and keeps electronic/manual register for all Department’s correspondence.
Following up maintenance requests of main office and all other branches .
Responsible for preparing documents required for renewal of company licenses.
Preparing staff leaves such as sick, annual, emergency, etc.
Following up staff attendance.
Other assigned administrative work.
work.
• Opening saving and current accounts for the client's transaction.
• Responsible for client's queries about the history of their investments.
• Provides excellent services for the client's satisfaction.
• Responsible for the other Bank's product inquiries.
• Maintain required numbers of client calls and make a daily report
• Preparing the weekly, monthly stock & sales & collection report.
• Deposit the daily collection in the bank
• Entering the Accountant Entries & data (invoices, bills & the expenses
advertising computer working and handy working
Worked in Computer Company in software
•Member of the Egyptian Association for commercial and • Have very good knowledge of PC software and hardware