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Ahmed Haseeb Khan, HR and Talent Manager—

Ahmed Haseeb Khan

HR and Talent Manager—·INSTASHOP LLC — Delivery Hero

Qatar

Bachelor's degree, Bachelor of Business Administration—

Work experience

Total years of experience: 9 years, 5 months

HR and Talent Manager—

January 2022 - December 2024

INSTASHOP LLC — Delivery Hero

Doha, Qatar

January 2022 - December 2024

• Strategic HR Leadership & Partnering: Acted as a trusted partner to senior leadership, aligning HR strategies with
business goals across multiple regions. Supported workforce planning, succession, and organizational capability
development to meet growth priorities.
• Performance & Talent Management: Guided leaders through performance reviews, KPI alignment, and development
planning. Led succession planning and internal mobility initiatives to build long-term talent pipelines.
• Process Optimization & Reporting: Continually updated HR policies, guidelines, reports, templates, dashboards, and
metrics to enhance decision-making and operational efficiency.
• Employee Engagement & Culture: Designed engagement strategies and cultural initiatives that promoted inclusion and
improved retention. Championed employee experience throughout the full employee lifecycle.
• Compensation & Benefits Oversight: Managed timely payroll processing and optimized compensation and benefits
functions, significantly boosting employee satisfaction.
• Conflict Resolution & Employee Relations: Addressed employee separations, grievances, and challenging situations
with sensitivity and fairness, collaborating closely with department heads and the VP of HR to ensure equitable
outcomes.
• Change & Data-Driven Initiatives: Spearheaded change management initiatives including team restructuring and role
realignment. Utilized HR metrics and dashboards to inform decision-making and improve organizational outcomes.

Company industry:
Internet & E-commerce

Senior Talent Specialist—

November 2020 - December 2021

INSTASHOP LLC — Delivery

Doha, Qatar

November 2020 - December 2021

• Market Establishment Leadership: Spearheaded the launch of InstaShop LLCs Qatar operations, collaborating with
global teams to build a strong local presence from the ground up.
• Talent Acquisition Excellence: Led recruitment initiatives that achieved 100% of hiring targets within deadlines by
onboarding and nurturing high-performing teams to drive growth and innovation.
• Localized HR Strategy: Customized global HR policies to foster a high-performance work culture, achieving 90%
retention in the first year and launching staff development programs that benefited 50% of the workforce.
• Comprehensive HR Lifecycle Management: Oversaw all facets of the employee lifecycle—from office setup and
recruitment to onboarding, compensation, benefits, and legal compliance—ensuring seamless HR operations.
• Regulatory Compliance & Operational Excellence: Managed critical processes such as visa administration, sponsorship
transfers, and adherence to legal and compliance requirements, ensuring smooth operational performance.
• Employee Relations & Talent Development: Designed and executed robust employee relations and counseling
initiatives that supported talent management and contributed to sustained employee engagement.

Company industry:
Internet & E-commerce

HR Supervisor—

January 2019 - July 2020

MTM GROUP — DOHA,

Doha, Qatar

January 2019 - July 2020

• HR Transformation Leadership: Recognized as Employee of the Quarter for overhauling HR policies and procedures,
aligning initiatives with company objectives.
• Strategic Operations Management: Directed HR operations by setting clear goals, metrics, and work programs that
reinforced the organizations strategic vision.
• Talent Resourcing & Development: Designed and implemented talent planning strategies that attracted, developed,
and retained key personnel, optimizing workforce capabilities.
• Regulatory Compliance & Policy Innovation: Developed a Qatar Ministry of Labor-approved HR handbook, reworking
policies and the Code of Conduct to ensure full legal compliance.
• Performance & Workforce Optimization: Coached department heads on performance execution and people strategy
alignment. Devised grading systems and market-aligned pay bands to support equitable reward structures.
• Budgeting & Performance Analytics: Created annual HR budgets for recruitment, learning, and succession planning
while providing detailed HR metrics to guide senior management decisions.
• Employee Relations & Conflict Resolution: Partnered with business leaders on employee relations, delivering expert
guidance on complex grievances, conflict resolution, and disciplinary actions.
• Compensation System Innovation:Led the development of compensation structures and salary bands, contributing to
transparent and equitable reward practices.

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

Recruitment Specialist—

June 2016 - December 2018

MTM GROUP — DOHA,

Doha, Qatar

June 2016 - December 2018

• Recruitment Process Optimization: Streamlined end-to-end recruitment and candidate journey processes, significantly
enhancing the organizations employer brand.
• Comprehensive Talent Acquisition: Demonstrated a consistent track record in recruiting Middle, Senior, and
Director-level roles within SLA targets, ensuring alignment with business needs.
• Global Sourcing Strategy: Devised and executed innovative sourcing strategies targeting global talent—including
emerging markets—to build a robust candidate pipeline.
• Operational Excellence in Onboarding: Managed complete talent acquisition and onboarding processes with a 100%
success rate for both existing and new projects.
• ATS Implementation & Efficiency: Successfully deployed and maximized the capabilities of the ZOHO Applicant Tracking
System (ATS) to streamline recruitment operations.
• Collaborative HR Initiatives: Partnered with the HR leadership team on key projects, including the rollout of an HRIS
system covering payroll, benefits, leave management, and HR audit processes. Market-Competitive Compensation Appraisal

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

HR Officer—

December 2015 - May 2016

STARFIX TRADING AND CONTRACTING — DOHA, QATAR

Doha, Qatar

December 2015 - May 2016

A well-known provider of Engineering Solutions in Doha HR Officer— December 2015 to May 2016

• Designed annual recruitment plans in line with proposed budgets and manpower needs.
• Developed job descriptions by completing job evaluations with line managers and HR team.
• Conduct the recruitment process including sourcing, headhunting resume screening, scheduling interviews, advertising on job boards, and negotiating offers.
• Manage employee records (Contracts, reports, personal files) according to policy and legal requirements.
• Ownership of Staff Termination and Resignation Management (All aspects of liaison with Staff, HR and Finance, Gratuity and Final pay).

Company industry:
Oil & Gas

Recruitment Associate Internship—

July 2015 - October 2015

MICHAEL PAGE — DOHA, QATAR

Doha, Qatar

July 2015 - October 2015

A worldwide leader in Recruitment and placements Recruitment Associate Internship— July 2015 to October 2015

• Key Highlights: Succeeded in a high-pressure environment and exceeded weekly KPIs.Industries recruited for: Oil and Gas, Finance and Accounting, FMCG, Retail, Information, Technology and Construction.
• Achieved QR 200, 000 in Revenues in the first 3 months. Hired Senior roles within the hiring criteria of top clients.
• Proficient at using LinkedIn recruiter, Bayt, Gulf talent, E-Financial careers and Naukri Gulf including Boolean techniques, Head Hunting skills and using a myriad of recruitment and sourcing strategies.
• Conduct the recruitment process including sourcing, headhunting resume screening, scheduling interviews, advertising on job boards, and negotiating offers.

Company industry:
Recruitment & Employee Placement Agency

Finance Intern

June 2014 - August 2014

Supreme Council of Health

Doha, Qatar

June 2014 - August 2014

● Gained insight and valuable experience on the workings of a governmental institution.
● Worked extensively on Oracle ERP system related to accounts payable as well as expenses.
● Received significant training from each section such as assets and revenues, general ledger, budgeting and expenses.
● Was able to vastly improve my skills in communication, presentation, problem solving, teamwork and working under pressure.
● Apply the highest standards of ethical behavior at all levels of work.

Company industry:
Other Healthcare Services
Job role:
Accounting and Auditing

Education

Qatar University

June 2015

June 2015

Bachelor's degree, Bachelor of Business Administration—

Qatar

Skills

Employee Relations
Expert
Employee Relations
Expert
Training and Development
Expert
Training and Development
Expert
Performance Management
Expert
Performance Management
Expert
HR Policies
Expert
HR Policies
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Recruitment Operations
Expert
Recruitment Operations
Expert
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
HUMAN CAPITAL
Intermediate
HUMAN CAPITAL
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
COPYRIGHT LAWS
Intermediate
COPYRIGHT LAWS
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
Mass Recruitment
Expert
Mass Recruitment
Expert
Sourcing
Intermediate
Sourcing
Intermediate
Negotiation
Expert
Negotiation
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
BUSINESS PARTNERING
Expert
BUSINESS PARTNERING
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
SOURCING
Expert
SOURCING
Expert
INTERNAL COMMUNICATIONS
Expert
INTERNAL COMMUNICATIONS
Expert
HR Policy and Procedures
Expert
HR Policy and Procedures
Expert
HR Projects
Intermediate
HR Projects
Intermediate
Onboarding
Intermediate
Onboarding
Intermediate
Interpersonal Skills
Expert
Interpersonal Skills
Expert
HRIS and ATS technologies
Intermediate
HRIS and ATS technologies
Intermediate
Employee Relations
Expert
Employee Relations
Expert
Recruitment Strategy
Expert
Recruitment Strategy
Expert
Compensation and Benefits
Intermediate
Compensation and Benefits
Intermediate
Training and Development
Expert
Training and Development
Expert
Performance Management
Expert
Performance Management
Expert
HR Policies
Expert
HR Policies
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert

Languages

Arabic
Intermediate
English
Expert
Urdu
Expert