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Ahmed Hassan, Automotive Service Adviser

Ahmed Hassan

Automotive Service Adviser·علي الغانم واولاده للسيارات ( BMW)

Kuwait

Bachelor's degree, نظم معلومات اداريه

Work experience

Total years of experience: 18 years, 9 months

Automotive Service Adviser

October 2013 - Present

علي الغانم واولاده للسيارات ( BMW)

Al Kuwait, Kuwait

I found this job using Bayt.com

October 2013 - Present

مستشار خدمه

Company industry:
Automotive Dealership & Distributor
Job role:
Mechanical Engineering

Service Advisor

January 2011 - October 2013

Al Ghanim Motors

Al Kuwait, Kuwait

January 2011 - October 2013

Receipt the customer's car and checked
Checking the crashes mechanically
Determine the cost of cars repair
Ability to convince the customer's cars inside the workshop
Follow up with customers after the service..etc

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Team Leader Call center

January 2008 - February 2012

Viva communication Co.

Al Kuwait, Kuwait

January 2008 - February 2012

Supervising the Work Staff.
Filling of Documents in the perspective Files.
Wide - broad knowledge in various fields.
Time management skills.
Able to handle Reception, Customers complains and request providing satisfactory solutions to their problems.
Cooperative and sharing knowledge with others.
Hard worker performing at best even under pressure.
Wide - ranging experience in dealing with customers.

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Receptionist & Sales

September 2007 - August 2008

AL-Safe for rent & sell car

Al Kuwait, Kuwait

September 2007 - August 2008

Receptionist.
Handle Accounts Job.
Periodic maintenance of the cars
Supervising the import and export cars

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Modern Academy

June 2006

June 2006

Bachelor's degree, نظم معلومات اداريه

Egypt

GPA (percentage): 85%

GPA (percentage): 85%

Skills

Hardwork
Expert
Hardwork
Expert
Automotive
Expert
Automotive
Expert
Import
Expert
Import
Expert
Export
Expert
Export
Expert
Customer Service
Expert
Customer Service
Expert
Well versed in dealing with customers
Expert
Well versed in dealing with customers
Expert
Very High Computing Skills
Expert
Very High Computing Skills
Expert
Well versed in Communication & Negotiation Skills
Expert
Well versed in Communication & Negotiation Skills
Expert
working for my Personal Account in classic cars field (Repair, Sell, buy) from Time to Time.
Expert
working for my Personal Account in classic cars field (Repair, Sell, buy) from Time to Time.
Expert
Hardwork
Expert
Hardwork
Expert
Automotive
Expert
Automotive
Expert
Import
Expert
Import
Expert
Export
Expert
Export
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert

Training and Certifications

Certifications
Service Advisor
AlGhanim Motors- Honda
Mar 2012 - Apr 2012

Hobbies

  • سباق السيارات