Senior Technical Assistant
Kuwait Gulf Oil Company (KW)
Total years of experience :15 years, 9 Months
• Internal/External correspondences Arabic & English letters, Groups/Teams in KGOC, to all Ministries, Public Authority of Manpower, contract file “Main/Subcontractor”.
• Extending the contract file. Closing, changing designations, adding employees, Reducing employees, WJO, and KJO, newspapers for advertisement.
• Assist in selling the Vendor/Supplier and Contract Tenders, Newspapers Invoices of WJO, and KJO ‘s advertisements.
• Correspondences letters for “Support bid opening Team” KGOC to KPC H.P.C Chairman.
• Documents/correspondences letters to KPC H.P.C:
• Request/informing: Tender Issuance Requests with Data Form and all required documents.
• R/I: Re tendering issuance Requests with Data Form and all required documents.
• R/I: Issuing Mumarasa Requests with Data Form and all required documents.
• R/I: Cancelation for Tenders/Mumarasa even after getting offers.
• R/I: Extension’s Requests with Data Form and all required documents.
• R/I: Informing about the closing date for the Tenders/Mumarasa and all required documents.
• R/I: Extending the closing date for the Tenders/Mumarasa and all required documents.
• R/I: Awarding the Tender/Mumarasa with Data Form and all required documents.
• R/I: Adjustments Orders with Data Form and all required documents.
• R/I: Single Source with Data Form and all required documents.
• keeping up-to-date the bidders list of qualified Companies by KOC and KNPC according to requirements.
• Following up all the H.P.C KPC Circulars from 2017 to date.
• Following up all the Circulars of Central Agency for Public Tenders 2018 till 2019 (Q-List Durations).
• Checking all Telephone numbers and Fax of qualified Companies before sending the invitations.
• Sending the invitations to the qualified Companies
• Following up on all court case status.
• Addressing to the State Audit Bureau
• Correspondences Parliament
• provide administrative assistance
• Keeping up-to-date master files
• Using GDS Amadeus for Airlines Tickets booking.
• Issuing, Reissuing, Revalidation, Refund, and Voiding.
• Hotels booking according to the rules of the Travel Agency systems.
• Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
• Provide clients with assistance in preparing required travel documents and forms.
• Provide clients with a cost estimate and schedule of the proposed travel.
• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
• Ability to manage travel plans and organize tasks effectively.
• Efficiency in getting the best deals online.
• Outstanding problem-solving abilities.
• Ability to speak fluently and confidently before a large audience.
• Outstanding problem-solving abilities.
• Goal-driven and passionate about work.
• Follow up on airline quotes provided to clients by travel consultants.
• Assist in group bookings by dealing with the airline group departments.
• Working in a friendly, close-knit, and positive team environment.
• Confer with customers to determine their service requirements and travel preferences.
• Make and confirm fast reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
• Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
• Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Using Amadeus, Galileo GDS Airlines Tickets booking.
• Issuing, Reissuing, Revalidation, Refund, and Voiding.
• Using Amadeus, Galileo GDS Hotels booking singles, double, triple, and groups.
• Ability to manage travel plans and organize tasks effectively.
• Efficiency in getting the best deals online (Jazeera Airways).
• Outstanding problem-solving abilities.
• Ability to speak fluently and confidently before a large audience.
• Follow up on airline quotes provided to clients by travel consultants.
• Assist in group bookings by calling airline group departments.
• Provide clients with a cost estimate and schedule of the proposed travel.
• Answered questions and concerns relating to travel and airport procedures.
• Reported delays or travel disturbances to the client.
• Coordinated travel plans and scheduled appointments.
• Using GDS Travelport for Airlines Tickets booking.
• Issuing, Reissuing, Revalidation, Refund, and Voiding.
• Using Software of Hotels booking according to the rules of the Travel Agency systems.
• Cars booking according to the availability in the Travel Agency.
• Ability to manage travel plans and organize tasks effectively.
• Efficiency in getting the best deals online.
• Outstanding problem-solving abilities.
• Ability to speak fluently and confidently before a large audience.
• Follow up on airline quotes provided to clients by travel consultants.
• Assist in group bookings by calling airline group departments.
• Working in a friendly, close-knit, and positive team environment.
• Provide clients with a cost estimate and schedule of the proposed travel.
• Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Confer with customers to determine their service requirements and travel preferences.
• Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
• Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
• Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, and computers.
• Prepare customer invoices and accept payment.
• Keep information facilities clean during operation.
• Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
• Using Galileo GDS Airlines Tickets booking.
• Issuing, Reissuing, Revalidation, Refund, and Voiding according to the availability in the Travel Agency.
• Ability to manage travel plans and organize tasks effectively. Outstanding problem-solving abilities.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Outstanding problem-solving abilities.
• Follow up on airline quotes provided to clients by travel consultants.
• Assist in group bookings by calling airline group departments.
• Provide clients with a cost estimate and schedule of the proposed travel.
• Accidents insurance programs.
• Life insurance programs.
• Using Galileo GDS Airlines Tickets booking.
• Issuing, Reissuing, Revalidation, Refund, and Voiding according to the availability in the Travel Agency.
• Ability to manage travel plans and organize tasks effectively. Outstanding problem-solving abilities.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Outstanding problem-solving abilities.
• Follow up on airline quotes provided to clients by travel consultants.
• Assist in group bookings by calling airline group departments.
• Provide clients with a cost estimate and schedule of the proposed travel.
Department of Tourism Studies