Ahmed Hejab

- Managing the relationship of Financial Institutions and Central Banks Sector clients across Saudi Arabia, Qatar, Yemen, and Bahrain.
- Drive sales origination with a focus on selling Cash Management & Trade products to financial institutions relationships clients.
- Develop new business and cross-sell opportunities of other banking products.
- Assist products Heads with market analysis and help in products development & structuring.
- Keep track of our portfolio revenues, volumes and monitor against planned targets.
- Maintain an ongoing contact with Financial Institution and build clients’ loyalty.
- Responsibility of sourcing deposits and stable Nostro balances from coverage relationship.
- Ensure that clients’ compliance adherence levels are the highest in market.
- Review all policies and procedures associated with existing and new clients.

 Gathering information about the customer by looking at the Credit Bureau Report, Ness Check and Internal Relationship History.
 Analyze the customer financial records such as income and debt.
 Rearranging and reviewing all the credit cards and loans applications to determine missing documents.
 Complete loans and credit cards applications, including calculating customer income.
 Determine customer credit risk ratio and customer market type.
 Assign the customer eligibility amount or credit as per the bank grid policy against the calculated income.
 Check the customer Average Debt Balance ratio (ADB) to ensure it does not exceed 50% of the monthly income.
 Complete loan and credit card applications and submit to authorized person for approval.
 Review the customers approved files before scanning to booking processing team.
 Preparing Daily Credit Initiation Unit process MIS.
 Perform monthly quality sample checks to ensure the quality of the booking.
 Process the underwriting for the leverage products.

Inducted as Teller and worked up the hierarchy to merit promotion to the position of Asset Operations Supervisor.

Designation Chronology:
• June 2011 - Present: Asset Operations Supervisor
• Oct 2010 - June 2011: Teller

Highlight:
• Major projects launched by the bank:
-Ledger Balance Variance
-Merging Advance Loan System into Financial Management System
-General Suspense Clearance
-Financial Amortization Schedule
- Premier Miles Credit Card
-Prepaid Credit Cards
- Citi-Alerts
• Bestowed with employee of the month award and nominated for employee of the year award in 2013.

Key Responsibilities:
• Overseeing/ managing consumer’s assets cards and loans portfolio, thus ensuring maximum client retention.
• Ensuring accurate maintenance of consumer assets received from different branches for easy/speedy retrieval.
• Performing daily reconciliation of accounts and tendering proof of related accounts, whilst ensuring strict adherence to banking policies and procedures.
• Conducting amortization calculation of the revenue generated against the cost, thereby ensuring efficient handling of accounting tasks.
•Identifying, analyzing and resolving discrepancy in the related accounts as well as accumulating consumer operation expenses and directing all the consumer operation expenses invoices ascertaining smooth work flow.
• Ensuring availability of the cards plastic stock and accordingly place orders to ensure adequate quantity in stock.
• Conducting periodic review and updating all the process manuals and memos according to existing standards.
• Organizing UAT and PVT for establishing new products/ services in the region in line with bank’s strategies, policies and standards.

Highlights:
• Deputed as a Captain of Bangor student football team in the year 2010.
• Volunteered in Charity Collection in UK during 2010.

Key Responsibilities:
• Performed all associated responsibilities associated with the disbursement / replenishment of cash reserves in the bank and ATM.
• Handled entire array of task associated with customer cash services including withdrawals and deposits in an accurate and prompt manner to ensure smooth execution of work.
• Executed the banking functions as per standing instructions of the customers, processing of transfers and cheque deposition functions.
• Maintained and reconciled all records associated with transactions, monitored and reported suspicious transactions. Ensured accurate records and prepared reports for the same.
• Ensured efficient operation and adherence to security policies and procedures in the teller area.

Highlights:
• Influential in organizing BIBF Ramadan football tournaments and BIBF student trip for UK in the year 2008 and 2010 respectively.
• Elected as a Captain of BIBF (Wales Program) Football team in 2009.

Key Responsibilities:
• Fostered clear channels of communication with the banks HR departments in order to propose the institute course mainly in banking and finance.
• Provided support and guidance to lecturers of the institute in drafting daily lecture PowerPoint slides for the better understanding of the course.
• Held responsibility for verifying the course attendance and taking immediate corrective measures promptly.
• Kept abreast of emerging technologies in order to be able to deliver the most up-to-date solutions.

Key Responsibilities:
• Managed daily cash flow of the bank and reconciled the accounts for any discrepancies on a regular basis for smooth flow of banking operations.
• Executed anti money laundry check list on the Islamic banks, thus ensuring procedural adherence.
• Actively involved in the preparation of the Islamic Banks Final Monitoring report for smooth functioning of day-to-day activities.