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Ahmed Hejazi, Sales Manager

Ahmed Hejazi

Sales Manager·Gulf Group

Kuwait

Bachelor's degree, Arts And Education

Work experience

Total years of experience: 20 years, 3 months

Sales Manager

January 2024 - Present

Gulf Group

As Salimiyah, Kuwait

January 2024 - Present

• Developand implementstrategic salesplansto achieveorexceed
company revenue and profitability targets.
• Supervise, guide, and motivate the salesteamto deliverhigh performance
and maintain a results-driven culture.
• Set clearsalestargets, KPIs, and quotasforteam members, monitoring
progressthrough regular performance reviews.
• Analyzemarkettrends, competitoractivities, andcustomerinsightsto
identify opportunities and adjust strategies accordingly.
• Manage salesterritoriesefficiently and allocate resourcestomaximize
coverage and potentialgrowth.
• Buildandmaintainstrong relationshipswithkey clients, distributors, and
business partnersto drive long-term success.
• Ensure superiorcustomerserviceby addressing inquiries, resolving issues
promptly, and maintaining customersatisfaction.
• Collaboratewithmarketing andproductdevelopmentteamstoalignsales
campaignswith new products and promotional activities.
• Prepare and manage sales budgets, forecasts, and pricing strategiesto
remain competitive in the market.
• Attend industry events, trade shows, and networking opportunitiesto
promote the brand and expand market presence.
• Conductproducttrainingandtechnicalworkshopstoenhancethesales
teams knowledge and selling effectiveness.
• Generatedetailedsalesreportsandperformanceanalysestosupport
strategic management decisions.
• Identifynewmarketsandpartnershipopportunitiestoexpandbusiness
reach and sustaingrowth.

Company industry:
Facilities & Property Management
Job role:
Sales

Sales & Business Development Manager

January 2024 - Present

Gulf Group

Al Kuwait, Kuwait Hybrid

January 2024 - Present

annually in HVAC and industrial trading
sectors — maintaining 92-96% client retention
▸ Architect comprehensive go-to-market strategies achieving 125-135% of annual revenue targets
($800K+ portfolio) across HVAC and industrial trading divisions
▸ Lead, coach, and inspire cross-functional sales team of 12 professionals; instilled high
performance culture anchored in accountability and measurable KPIs
▸ Define sales quotas, territory allocations, and performance metrics; conduct quarterly structured
reviews with data-driven corrective action plans
▸ Drive deep market intelligence — analysing competitive landscape, customer trends, and
emerging opportunities to pivot strategies ahead of market shifts
▸ Personally manage top 20 key accounts representing 60% of revenue; cultivate executive-level
relationships across the GCC
▸ Own annual sales budgeting, forecasting, and competitive pricing models; lead new market entry
initiatives into Saudi Arabia and UAE

Company industry:
Facilities & Property Management
Job role:
Sales

Sales Manager

January 2022 - December 2023

NASEEM GENERAL TRADING COMPANY

As Salimiyah, Kuwait

January 2022 - December 2023

• Develop and implement sales strategies to meet or exceed sales targets.
• Monitor individual and team performance against goals.-
Identify areas of improvement and implement corrective measures
• Allocate sales territories and establish sales quotas for each territory.
• Monitorand analyze sales performance by territory.-Adjuststrategies and
resources to maximize sales potential in different regions.
• Ensure excellent customer service throughout the sales process.
• Resolve customer inquiries, issues, and complaints promptly.
• Foster long-term customer relationships to drive customer loyalty and
repeat business
• Assist in creating sales budgets and forecasts.
• Monitor expenses and report any deviations.
• Provide inputfor pricing strategies to remain competitive in the market.
• Attend trade shows, conferences, and industry events to stay abreast of
developments
• Build and maintain relationships with key industry professionals.
• Identify partnership opportunities to expand market reach.
• Stay updated on the features, specifications, and benefits of air
conditioning products.
• Train the sales team on technical aspects and positioning of products.
• Conduct product demonstrations and presentations to clients.

Company industry:
Facilities & Property Management
Job role:
Sales

Sales Manager

January 2022 - December 2023

Naseem General Trading Company

As Salimiyah, Kuwait Hybrid

January 2022 - December 2023

▸ Designed and deployed data-driven territory strategies consistently achieving 110-120% of
quarterly and annual revenue targets ($650K portfolio)
▸ Built expert-level product knowledge in HVAC systems (VRF, Chillers, DX Units, AHU) — enabling
team to lead value-based technical consultations
▸ Achieved 94% customer retention and 30% increase in repeat business through proactive
relationship management and issue resolution
▸ Converted industry trade show networking into concrete partnerships and qualified pipeline
worth $200K+

Company industry:
Facilities & Property Management
Job role:
Sales

Sales Manager

December 2019 - January 2022

S.K.M AIR CONDITIONING LLC

As Salimiyah, Kuwait

December 2019 - January 2022

-Supervise and motivate a team of sales representatives.
• Set sales targets and provide guidance to achieve them.
• Conduct regular performance reviews and provide feedback.
• Develop sales strategies by identifying markettrends and customer
needs.
• Create sales plans to meet company objectives.
• Collaboratewithmarketingand productdevelopmentteamstoenhance
offerings
• Build and maintain strong relationships with clients.
• Attend meetings and negotiate deals with potential customers.
• Address customer concerns and provide effective solutions.
• Stay updated with industry trends, competitors, and market conditions.
• Identifynewmarketopportunitiesand devisestrategiesto capitalizeon
them.
• Analyze sales data to generate insights and make data-driven decisions.
• Train and mentor sales representatives to improve their skills.
• Provide salestraining on product knowledge and effective selling
techniques.
• Conduct workshops or seminars to enhance the teams expertise
-Prepare regular sales reports and forecasts for management.
• Maintain accurate records ofsales activities and customer interactions.

Company industry:
Manufacturing
Job role:
Sales

Sales Manager

December 2019 - January 2022

S.K.M Air Conditioning LLC

Al Kuwait, Kuwait Hybrid

December 2019 - January 2022

▸ Supervised team of 8 — guiding them to consistently exceed targets by 15-20% while driving
$550K in annual revenue
▸ Built analytics-driven culture leveraging sales data for evidence-based decisions on pricing and
resource allocation
▸ Trained and mentored team in solution selling and advanced negotiation; reduced onboarding
time by 40% and increased average deal size 18%

Company industry:
Manufacturing
Job role:
Sales

head of sales

October 2018 - December 2019

GULF ENGINEERING COMPANY K.S.C.C.

As Salimiyah, Kuwait

October 2018 - December 2019

• Develop and execute sales strategies aligned with company objectives.
◦ Identify new business opportunities and market trends.
◦ Collaboratewith otherdepartmentstoalign salesstrategieswith product
development andmarketing initiatives.
◦ Lead and manage a team of sales professionals.
◦ Set sales targets and optimize the teams performance.
◦ Provide guidance and mentorship to the sales team.
◦ Analyze market trends and customer demands to forecast sales targets.
◦ Develop sales plans and strategies to achieve targets.
◦ Monitorsalesperformanceandimplementcorrectiveactionswhen
necessary.
◦ Establish and maintain strong relationships with key clients.
◦ Identifyclientneedsandprovidetailoredsolutions.-Conductnegotiations
and ensure timely and successful deal closures.
◦ Stay updated on industry trends, competitors, and market conditions.
◦ Conduct market research to identify customer requirements and
preferences.
◦ Leverage market intelligence to refine sales strategies and gain a
competitive advantage.
◦ Develop sales reports and metrics to trackperformance againsttargets.
◦ Analyze sales data to identify trends, patterns, and areas for improvement.

Company industry:
General Engineering Consultancy

Sales & Business Development Manager

October 2018 - December 2019

Fawwaz Trading & Engineering Service Company

Al Kuwait, Kuwait Hybrid

October 2018 - December 2019

▸ Consistently drove 105-115% of sales targets through data-backed strategy; identified new
customer segments in industrial equipment sector
▸ Coordinated onboarding of 6 sales team members, raising team cohesion scores by 25%
▸ Prepared detailed performance reports and data analysis with actionable recommendations for
board-level presentations

Company industry:
Facilities & Property Management
Job role:
Sales

Assistant Sales Manager

December 2015 - October 2018

FAWWAZ TRADING & ENGINEERING SERVICE COM

As Salimiyah, Kuwait

December 2015 - October 2018

• Assist the sales manager in developing and implementing sales
strategies, Provide support in achieving sales targets and objectives.
• Collaborate with the sales team to coordinate sales activities.
• Assist in cultivating and maintaining relationships with key clients.
• Respond to customer inquiries, concerns, and complaints.
• Collaborate with other departments to ensure smooth order processing
and delivery.
• Collect and analyze sales data to identify trends and opportunities.
• Prepare regular sales reports for the sales manager.
• Provide insights and recommendations to improve sales performance.
• Coordinatewiththesalesteamtoensureeffectivecommunication and
collaboration.
• Assist in training and on-boarding new sales team members.
• Help in monitoring sales team performance and providing feedback.
• Conductmarketresearchtoidentifypotentialcustomersandmarket
segments.
• Monitor competitors activities and provide competitive analysis.
• Assist in developing strategies to maximize market penetration.
• Assist the sales manager in administrative tasks, such as preparing sales
presentations, proposals, and contracts.
• Maintain accurate sales records and customer databases.
• Coordinate logistics for sales meetings, events, and conferences.

Company industry:
Facilities & Property Management
Job role:
Sales

Sales Supervisor

March 2006 - December 2015

ALGHANIM INDUSTRIES

As Salimiyah, Kuwait

March 2006 - December 2015

• Provide guidance and support to the sales team in achieving goals.
• Train and onboard new team members.
• Set sales targets and objectives for the sales team.
• Monitor performance and provide coaching to achieve targets.
• Develop strategies to maximize sales and revenue.
• Build and maintain relationships with key clients.
• Address customer inquiries, concerns, and complaints.
• Assist sales representatives in negotiations and closing deals.
• Analyze sales data to identify trends and areas for improvement.
• Prepare reports on sales activities, targets, and performance.
Provide insights and recommendations to enhance sales effectiveness.
• Monitormarkettrends, competitoractivities, and customerpreferences.
• Identify new market opportunities and potential customers.
• Collaborate with the salesteam and managementto develop sales
strategies.
• Stayupdated on airconditioningproducts, features, and industry
developments.
• Train sales team members on product knowledge and sales techniques.
• Conduct product demonstrations and presentations to clients. © goodcv.com

Company industry:
Facilities & Property Management
Job role:
Sales

Senior Sales Supervisor

March 2006 - December 2015

Alghanim Industries

Al Kuwait, Kuwait Hybrid

March 2006 - December 2015

▸ Led team of 6-8 representatives over 9-year tenure at one of Kuwaits most respected
conglomerates
▸ Raised performance benchmarks 15-20% annually through structured coaching, product training,
and KPI monitoring
▸ Executed multi-product revenue strategies generating $400K+ annual revenue across diverse
customer verticals

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Mansoura University

May 2004

May 2004

Bachelor's degree, Arts And Education

Egypt

GPA (point): 4 out of 20

GPA (point): 4 out of 20

Skills

FORECASTING
Intermediate
FORECASTING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate
STRATEGIC MANAGEMENT
Intermediate
WORD PROCESSING
Intermediate
WORD PROCESSING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
GO TO MARKET STRATEGY
Intermediate
GO TO MARKET STRATEGY
Intermediate
HVAC
Intermediate
HVAC
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
SALES FORECASTING
Intermediate
SALES FORECASTING
Intermediate
SALES PLANNING
Intermediate
SALES PLANNING
Intermediate

Languages

English
Beginner
Arabic
Beginner