أحمد محمد هليل

Head of the Complaints, Grievances, Tenders and Judicial Disputes Department

Duties include:
Audit, review and approve the payment of bonuses and financial benefits to employees as soon as there is a reason for the pension entitlement to them, as well as calculating the value of each pension according to the benefits and bonuses and salaries they received during work, all in accordance with the provisions of the law
- Review the financial rights of customers in accordance with the provisions of the law.
-Determine the beneficiaries of the Social Insurance Law.
- Preparation of legal memos beneficiaries for insurance and the share of each individual.
- Discussing large or complex related claims
• Prepare payment orders to facilitate settlement of claims (Organizing payments) when and when all such information has been received and the liability and quantity agreed with the customer.
- Close the settled claim files in accordance with the instructions in the Claims Act.
- Addressing and dealing with banks in all aspects related to facilitating customer service
- Responsible for transferring the pension to the bank in preparation for the procedures for obtaining loans
- Negotiate with the bank to deposit and refund customer funds
- Negotiate with health insurance to cover customers under the auspices of health insurance
- Respond to all inquiries and work to meet all received requests in the fastest way possible.
- offering advice about making claims
- tracking claims through to completion or settlement
- negotiating settlements with claimants or lawyers
- carrying out background research and gathering information
- writing reports and completing paperwork
- legalization procedures
- Meeting with potential clients to determine business needs and preparing the relevant proposals for approval.
- Managing relationships with ongoing clients and acting as the main point of contact for any of their support requirements

Teacher of law (administrative, civil, commercial, criminal) trade in secondary schools (Division of Legal Affairs), Ministry of Education, Egypt

Duties include:
- Advise clients on business transactions, claim liability, desirability of trial or defense of lawsuits, or legal rights and obligations.
- Interpretation of laws, provisions and regulations for individuals and companies.
- Analysis of potential outcomes of cases, using knowledge of case law.
- Summarize issues for judges and jurors.
- Evaluate results and develop strategies and arguments in preparation for presenting cases.
- Gather evidence of the formulation of defense or initiate legal proceedings, including by interviewing clients and witnesses to ascertain the facts of the case.
- To conclude, formulate, review and follow up the legality of various civil and commercial contracts and some administrative contracts
- Writing a petition
- Initiation of the case starting with the court and follow the proceedings of the proceedings
- Attend the investigations of the prosecution and attend court hearings
- Extract all documents related to the lawsuit until receipt of the executive version of the judgment
- etc .....