Regional Facilities Manager- Operation and Maintenance Manager
Andalusia For Medical Services, Egypt
Total years of experience :14 years, 2 Months
Responsibilities:
• I am responsible for implementing a culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times, and contract compliance. And providing an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and processes to meet the needs of the company.
Achievements:
• Increased Patient satisfaction rate within 3 months of hiring on parameter of complaints, HCAPS.
• Rehabilitate of many places such ER, OR, Cathlab, Kitchen, laundry, Reception.
• Reduced OPEX by 10 percent after 6 month of hiring.
• Perfect program for whole premises specially IP and public areas.
• Made appropriate changes and modifications to project plans to meet organizational needs.
• Increased customer satisfaction by 45% by solving problems and concerns effectively.
• Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
• Increased customer satisfaction through adherence to all quality standards and customer requirements.
• Assembled and led synchronized, cohesive team by inspiring confidence and high output.
• Managed projects effectively to deliver finished work on time.
• Controlled site-engineering activities to maintain work standards and meet quality assurance targets.
• Oversaw worksite activities to coordinate with supervisors and guide projects.
• Draft preventive maintenance programs, safety programs and others; including the writing of support materials.
• Manage operations of the premises including but not limited to: electrical, mechanical, janitorial, plumbing, HVAC (roof top chilled water), elevators, escalators, generators, and systems to ensure safe efficient operation 24/7.
Commissioning, Technical support, and Field maintenance Engineer
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Reviewed technical documentation to perform accurate repairs on diverse equipment.
• Organized and directed maintenance shutdowns and startups.
With Eight Rank .
