operations manager
La Rosetta Egypt
مجموع سنوات الخبرة :10 years, 10 أشهر
Operation Manager at La Rosetta Egypt ( From AUG. 2017 till present )
Responsible for the daily operation duties of MANOUSHE STREET franchise.
Operation Manager at CARMA FOOD SOLUTIONS subsidiary of WADI DEGLA HOLDING. ( From AUG. 2013 till AUG. 2017)
Responsible for the daily operation duties of the sub franchises MANOUSHE STREET & JF Street Food.
Major Tasks:
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, and/or distribution of products.
-Manage staff, preparing work schedules and assigning specific duties.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- Responsible for achieving the company goals and sales targets.
- Run and manage the delivery project in the company through all sectors (Sales- Quality - Marketing - Complains handling).
- Participate in outdoor catering and events to increase both sales and positive image for the company.
*AWARDS AND PROFESSIONAL TRAINING COURSES: -Team Building (UBF) May 2010 -Time and Stress management (UBF) May 2010 -Presentation Skills (UBF) April 2010 -Communication Skills (UBF) April 2010 -100 Reasons for High Food Cost (UBF) April 2010 -Multi Unit Supervisor Training Course November 2009 How to be a successful area manager provided by “FOCUS BRANDS”. -What is Next in Marketing (Philip Kotler) October 2009 How to deal with the market according to market crisis. -Best Bakery Competition Award (Cinnabon International) April 2008 For reaching the first place in both market & regional level. -Multi Unit Management Training (FOCUS BRANDS) December 2007 To be qualified to manage Carvel "Ice Cream" as a new brand. -Johnson Diversey Seminar November 2007 The seminar was about : 1- The Science of Cleaning 2- Product Application 3- Safety of Chemical handling 4- 7 Principals of Food Safety -Manager of the Quarter Award (UBF) March 2006 Awarded for the outstanding performance in Q1, 2006. -Training of Trainers Course October 2004 Provided by International Finance Corporation (IFC).