Ahmed Ismail, GM IT

Ahmed Ismail

GM IT

Anonymous

Location
Jordan
Education
Master's degree, MBA
Experience
24 years, 5 Months

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Work Experience

Total years of experience :24 years, 5 Months

GM IT at Anonymous
  • Jordan - Amman
  • My current job since November 2017

Managed the following IT aspects:
IT strategy, EA practices, IT Goals and KPIs setting, Development, Information management & Business Intelligence -BI, IT PMO, IT budget (Opex & Capex) and IT vendor management.
• Led digital innovation and serve as a cross-functional change agent across the organization.
• Set and implement digital strategy by working with cross-functional partners to map and transition traditional processes to digital ones.
• Be a digital evangelist, championing the use of digital technology and practices to promote a digital mindset from the top down.
• Ensured collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem
• Measure ROI on digital projects, fine-tuning approaches as needed to ensure we're investing in the right tools and resources.
• work on cross-platform applications to develop unified user experiences covering mobiles, tablets and computers in order to provides users with the optimum experience in terms of efficiency, effectiveness and engagement.

IT executive Manager, Business Relationship Management & Projects at Al Rajhi Bank
  • Saudi Arabia - Riyadh
  • May 2016 to October 2017

IT executive Manager, Business Relationship Management & Projects (May 2016 to Oct 2017)
• Managed the end-to-end delivery of programs/projects/changes for Corporate, Finance, Credit Risk, Trade Finance and Treasury portfolios.
• Aligned strategic goals and objectives with decisions regarding products, services, capabilities; and key business and IT initiatives.
• Business demand, master planning and Analysed the business model to determine what changes in the business process, information, and technology alignment are necessary to supports the achievement of key goals, planning and execution of various business initiatives.
• Identified new tools -e.g. RPA- to support, enhance and leverage Central Operation Unit -COU efficiency and boost its daily operations by reducing the turnaround time -TAT.
• Gathered and analysed functional and non-functional requirements to architect a state-of-the-art, well-integrated, cost-effective future state technology that provides value to the bank.
• Recognized structural issues within the organization, functional interdependencies and cross-silo redundancies then apply architectural principles to business solutions to fixes these issues.

• Managed multiple IT projects for example 1) SLA for Trade finance -China systems; 2) Upgrade Customer Enterprise, Trade Finance front end; 3) Implement BPM for Trade Finance; 4) eCorporate revamp; 5) Lockbox for corporate; 6) Froward FX and Bullion Treasury products and 7) Intraday liquidity management for Treasury

IT VP -Head of Business Analysis, design authority and architecture at Riyad Bank
  • Saudi Arabia - Riyadh
  • January 2011 to May 2016

Initiated the engagement as Development Head of Finance & Business Systems and progressed to IT Portfolio Manager and finally to the above mentioned designation and report to the Head of IT assisting him in leading different IT departments (Solutions Development, Data centre, Project management office, Services management and branches support).

Current Responsibilities:
• Responsible for executing the IT strategy by working with PMO master planner to budget and plan multiple IT initiatives, link them to the strategy and oversee their performance against predefined KPIs.
• Managed software development plans that meets the future needs of business stakeholders based on the state-of-the-art technologies including deployment of software upgrades, enhancements and fixes.
• Overseeing projects implementations across IT departments to ensure on time delivery.
• Managed Data Center Tiger team responsible about migrating the applications from the rented data centre to the new Tier III data centre & measuring the performance before and after the migration.
• Accountable to closely work with Head of IT, Operations and Business Heads to understand and monitor the various systems/operations projects and suggest areas for improvement in internal systems/processes along with possible solutions.
• Closely work with IT Budget office to control and monitor CAPEX and OPEX expenditures to avoid budget overrun.
• Implemented effective agile methodology using IBM rational collaborative lifecycle management -CLM tool for requirements gathering, testing and implementation in a business context for faster time to market delivery.
• Advised business on key systems’ features and functionalities and proposed solution enhancements to improve overall customer experience.
• Work closely with Change Manager to control the development changes in effective ITD Governance structures following robust ITIL change management process including System integration testing -SIT and User acceptance testing -UAT.
• Chaired Data centre daily stand-up meeting to ensure and promote the collaboration across different IT departments (Solutions Development, Infrastructure, Services management and branches support) and continually review, streamline and improve operational procedures and identify opportunities for automation.
• Managed the relationship between IT and the vendors in coordination with Vendor Management department.
• Reviewed and initially approved Business cases, vendor contracts and agreements, RFIs, RFPs and RFQs.
• Participated effectively in Incident and Problem Management process with Service Management department to meet the agreed SLAs/OLAs.
• Participated effectively in IT Transformation program to leverage existing resources skills as well as injecting qualified, high calibre and trained resources to bridge any skill gaps .
• Provided leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.
• Other duties as assigned by Head of IT.

• Previously managed multiple software development teams for example 1) Oracle HRMS system (Self-service & Payroll); 2) Intellimatch Reconciliation; 3) Oracle Data Warehouse (OFSA/OFDM); 4) Procurement system; 5) Finance Systems (Cognos Budgeting & Planning, Central bank reporting system); 6) Enterprise Risk (SAS Basel II, SAS anti-money laundry -AML, Kamakura Assets liability management -ALM, SAS OpRisk) and 7) BI tools (SAS BI, Cognos BI & SAP Business Object, Oracle BIEE)

Senior IT Manager at Prime Point
  • Saudi Arabia - Riyadh
  • March 2007 to September 2010

• Reported to the Information Management Department Head and led a team 24 resources.
• Spearheaded formulation of Information Management Department, including organization structure, policies and standard operating procedure.
• Defined the information management & Data Quality strategies based on the internationally accepted best practices.
• Provided roadmap for Information management change management processes based on ITIL framework.
• Managed Enterprise Data warehouse and Universal Data Hub implementation program.
• Managed multiple development teams like Oracle Data Warehouse (OFDM/OFSA), Data Integration Business Analysts, Universal Customer Master and Informatica (ETL, Metadata, Data Quality.
• Responsible for coordination with business stakeholders to understand business processes and collect their requirements.
• Performed routine team administration tasks as well as team development initiatives.

Senior System Analyst at Arab Gulf Tech (AGT)
  • United Arab Emirates - Dubai
  • June 2006 to March 2007

Previous Engagement

Senior System Analyst at Arab Bank PLC
  • Jordan
  • October 2000 to May 2006

Previous Engagement

IT Programmer at HASHEMITE University
  • Jordan
  • September 1999 to September 2000

Previous Engagement

Education

Master's degree, MBA
  • at Manchester Busienss School
  • December 2015

merit

Bachelor's degree, Computer Science
  • at Hashemite University
  • June 1999

3.38/4 B.A. In Computer Science (3.38=82 "very good".)

High school or equivalent, science
  • at Al-Qabisee High-School
  • June 1995

Science

Specialties & Skills

Data Warehousing
Program Management
Data Integration
Oracle Financial Services Applications(OFSA/OFDM).
Oracle Warehouse Builder(OWB).
Oracle Developer 2000.
Performance Analyzer(PA).
Fund Transfer Pricing(FTP).
Risk Management (RM).
BI Tools (Oracle Discoverer, SAS BI, Cognos BI, SAP Business Object)
Oracle SQL, PL/SQL.
AS/400 Programming Languages(i.e. RPG,COBOL).
Microsoft Office
Microsoft Project
DB2 DATABASE - AS/400
Oracle ERP (Procurement, Human Resource management System, Vendor Management)
Assets/Liability Management -ALM
Anti-Money laundry -AML
Performance and Planning Management (Balanced scorecard)
Extract, Transform and Load -ETL
Informatica ETL
Program/Project Management
Budgeting and Planning
Team Lead
Leadership
Time & Stress Maagement
People Management
Information Management
COBIT 5
service delivery

Languages

Arabic
Expert
English
Expert

Memberships

Jordan Computer Association
  • Participant
  • January 2000

Training and Certifications

TOGAF Certificate (Certificate)
Date Attended:
June 2012
Valid Until:
June 2012