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تم إلغاء حظر المستخدم بنجاح
أحمد إبراهيم, Sales Director KSA of e-Comm and B2B

أحمد إبراهيم

Sales Director KSA of e-Comm and B2B·Clara Group

المملكة العربية السعودية

بكالوريوس, Of Social Work

الخبرة العملية

مجموع سنوات الخبرة: 25 سنوات, 10 أشهر

Sales Director KSA of e-Comm and B2B

أبريل 2020 - حتى الآن

Clara Group

الرياض، المملكة العربية السعودية

أبريل 2020 - حتى الآن

• Drive sales and overall P&L impact for the Company business in alignment with business objectives
• Manage day to day activities and relationship with Company retail to strengthen overall partnership and achieve mutual business goals.
• Forecast demand and budget to support joint business planning with the customer; identify logistical synergies.
• Generate and develop new business opportunities; conduct quarterly account presentation to internal and external senior leadership.
• Oversee business reporting, measure key metrics and KPIs to drive overall visibility into trends and areas of opportunity.
• Own and manage Company marketing budget and ensure ROI performance
• Products distribution management
• Analysis and reporting for range-Inventory optimization
• Warehouse stock monitoring
• Logistic cycle Management

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Operation and growth manager

نوفمبر 2012 - أبريل 2020

Tania water

الرياض، المملكة العربية السعودية

نوفمبر 2012 - أبريل 2020

• Management of the digital online channel
• Warehouse stock adjustment
• Logistic Management (Product mix planning - in house
transportation & delivery to end consumer - Warehouse
planning)
• Establishing and managing deals with other shipping
companies.
• Participate in marketing strategies to retain customers
• Plan and manage multi-channel marketing campaigns
• Suggest new methods to address customers’ needs
• Track marketing metrics and trends, like conversion rates and
web analytics
• Monitor relationships with existing customers through CRM
systems
• Ensure the CRM system provides an effective sales funnel
• Develop and implement marketing techniques that will drive
new customers
• Assist with organizing promotional events to reach prospective
customers Review and select CRM software that meets our company’s needs
• Conduct market research to follow trends and competition
• Supervise day-to-day operations in the customer service
department.
• Respond to customer service issues on time.
• Create effective customer service procedures, policies, and
standards.
• Develop customer satisfaction goals and coordinate with the
team to meet them on a steady basis.
• Implement an effective customer loyalty program.
• Maintain accurate records and document all customer
service activities and discussions.
• Assess service statistics and prepare detailed reports on your
findings.
• Hire and train new customer service agents.
• Manage the approved budget of the customer service
department.
• Stay informed on the latest industry techniques and methods
• Meeting with sales managers to discuss Tele sales strategies.
• Training junior Tele sales staff.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing the Tele sales team and assisting junior staff.
• Monitoring the performance of the sales team.
• Setting weekly and monthly sales targets

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Sales and Marketing Manager

يوليو 2010 - نوفمبر 2012

Saudi Printing and Packaging Co

يوليو 2010 - نوفمبر 2012

Responsibilities:
 Promoting the company's existing brands and introducing new products
to the market
 Analysing budgets, preparing annual budget plans, scheduling
expenditures, and ensuring that the sales team meets their quotas and
goals
 Researching and developing marketing opportunities and plans,
understanding consumer requirements, identifying market trends, and
suggesting system improvements to achieve the company's marketing
goals
 Gathering, investigating, and summarizing market data and trends to
draft reports
 Implementing new sales plans and advertising
 Recruiting, training, scheduling, coaching, and managing marketing and
sales teams to meet sales and marketing human resource objectives
 Maintaining relationships with important clients by making regular visits,
understanding their needs, and anticipating new marketing opportunities
 Staying current in the industry by attending educational opportunities,
conferences, and workshops, reading publications, and maintaining
personal and professional networks
Achievements:
 Contracting with Elam Company
 Sales by phone

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
المبيعات

Sales and Product Manager

يناير 2009 - يوليو 2010

SPPC

المملكة العربية السعودية

يناير 2009 - يوليو 2010

Meeting the product line sales and bookings objectives
 Maintain and develop Moog’s position in the market
 Form the product/market leadership team with the Product Line

مجال الشركة:
النفط والغاز
الدور الوظيفي:
المبيعات

Executive Secretary

أغسطس 2004 - يناير 2009

Advanced Computer Technology ACT

أغسطس 2004 - يناير 2009

in High Management
* Distributing and recording of all incoming mail to the proper persons
(Arabic and English).
* Arranging and typing of all letters for the President.
* Summarizing and typing of all Presidents' instructions, distributing it to
assigned employees.
* Entering of all Presidents’ instructions in the Follow up System, issuing
the requested reports.
* Following up and update the status of all the projects and the
development of construction works.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
سكرتارية

Executive Secretary

أغسطس 2003 - أغسطس 2004

أغسطس 2003 - أغسطس 2004

in High Management
* All Executive Secretary work
Arab Poultry
Breeders Co. ltd
(Cairo- Egypt)

الدور الوظيفي:
سكرتارية

Secretary

أغسطس 2000 - أغسطس 2003

Omat

القاهرة، مصر

أغسطس 2000 - أغسطس 2003

مجال الشركة:
الإنتاج الحيواني
الدور الوظيفي:
سكرتارية

التعليم

Cairo University

مايو 2000

مايو 2000

بكالوريوس، Of Social Work

المملكة العربية السعودية

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

Skills

B2B
Expert
B2B
Expert
B2C
Expert
B2C
Expert
Marketing
Expert
Marketing
Expert
Operation
Expert
Operation
Expert
Sales
Expert
Sales
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
ADVERTISING
Expert
ADVERTISING
Expert
BUDGETING
Expert
BUDGETING
Expert
CONVERSION
Expert
CONVERSION
Expert
CRM
Expert
CRM
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SCHEDULING
Expert
SCHEDULING
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
Email marketing
Jan 2021

الهوايات والاهتمامات

Swimming