Senior Systems Administrator
SBTMC
Total years of experience :21 years, 3 Months
• Upgrade Domain controller from windows server 2016 to windows server 2019 servers.
• Upgrade Mail Systems from Microsoft Exchange 2016 to Microsoft Exchange 2019 using DAG feature.
• Create Active Directory Sites.
• Backup and restore using EMC.
• Configure EMC VNXE Storage.
• Upgrade “EMC networker” Servers.
• Upgrade CUCM from version 10.5 to 11
• Upgrade Unity from version 10.5 to 11
• Upgrade ESXI from version 5.0 to 5.5
• Configure call manager 12 and unity in different sites with 150 IP phones
• Configure Unity servers.
• Install and configure Skype for Business.
• Integrate Skype for Business with CUCM using SIP trunk.
• Upgrade IP phones Firmware.
• Backup Call Manager and Unity Servers.
• Install and configure SQL servers Cluster.
• Install and configure Share Point Cluster.
• Backup and restore Hyper-V machine using EMC snapshot.
• Troubleshoot any Voice problem.
• Troubleshoot any Email problem.
• Troubleshoot EMC problem.
• Solve Any Dell Server problem and configure Dell IDRAC.
• Monitor UCS servers and responsible for invoice system using cisco CDR report.
• Configure users Voice Mail and link with exchange 2013.
• Configure telephone port with voice gateway using MGCP.
• Create AD users and Emails and move mails from site to site.
• Create exchange transport rules, securing exchange, fix courted exchange DB.
• Create proxy script and attached to all user through group policy
• Guide help desk team to solve Voice & email problem.
• Upgrade Domain controller from Server 2013 R2 to 2016 server.
• Upgrade server SharePoint Server cluster to 2016 Server.
• Upgrade HR system to windows server 2019
• Fix DELL server hardware.
• Instill and configure Veeam Backup and restore.
• configure pure-storage.
• configure SharePoint sites using O365.
Move Storage from VNXE to purestorage.
• configure and troubleshoot Teams, Azure AD in hybrid Mode .
• configure and troubleshoot ESXI, Hyper-V servers.
• configure Logitech conference with MS teams.
• Backup O365 using Veeam for O365
• Design and configure Asset Manager and inventory site using SharePoint .
• Manage AVAYA system in one of our branch.
. configure Permission for all users in SharePoint online.
• Upgrade Domain controllers from windows server 2003 To 2008.
• Install and configure Exchange server 2010.
• Install and configure TMG.
• Manage VPN connection.
• Solve any Hardware, Network Problems.
• Responsible for Backup strategy Plan.
• Responsible For APT (Audit process Tools) system with BDO Global company.
• Install and configure share point server 2007.
• Check IBM servers Reports.
• Check VPN connection Reports.
• Check IT Audit Reports.
• Check File Server quota and Audit.
• Internal IT audit.
• Check Time sheet System Report.
• Responsible for IT Budget .
• Managing IT Team.
Ring Distribution (Orascom Telecom Holding )
Senior System Administrator (March 2008- December 2010)
• Manage and troubleshoot Exchange 2003 FE-BE.
• Manage and Troubleshoot Domain controller.
• Install and configure ISA server 2004 servers.
• Surf control for Isa 2004
• Upgrade From Isa 2004 to TMG 2010
• Manage VPN connection.
• Work in Backup and restore strategy(VERITAS Backup exec).
• Monitor servers Hardware.
• Install and configure Wsus “Microsoft Update server”
• Monitor VPN between Branches.
• Install and configure Microsoft operation manager.
• Fix Hyperion problem between Ring and Orascom Telecom.
• Implement Hayber-v technology
• Install and configure Unified access gateway server
• Solve Network problem.
• Design Network infrastructure for New branches.
• Solve call manger voice over ip problems.
• Solve call center Voice over ip problem.
• Configure Ip phone for over than 300 phone .
• Install and configure forefront client security.
• Upgrade from exchange server 2003 to exchange server 2010 .
• Install forefront for exchange .
Act As infrastructure Team leader .
Senior Systems Admin
Ring Distribution (Orascom Telecom Holding )
Cairo, Egypt
Company Industry: Retail
Job Role: Technology
Key Responsibilities:
• Manage and troubleshoot Exchange 2003 FE-BE.
• Manage and Troubleshoot Domain controller.
• Install and configure ISA server 2004 servers.
• Surf control for Isa 2004
• Upgrade From Isa 2004 to TMG 2010
• Manage VPN connection.
• Work in Backup and restore strategy (VERITAS Backup exec).
• Monitor servers Hardware.
• Install and configure WSUS “Microsoft Update server”
• Monitor VPN between Branches.
• Install and configure Microsoft operation manager.
• Fix Hyperion problem between Ring and Orascom Telecom.
• Implement Hyper-V technology
• Install and configure Unified access gateway server
• Solve Network problem.
• Design Network infrastructure for new branches.
• Solve call manger voice over ip problems.
• Solve call center Voice over ip problem.
• Configure Ip phone more than 70 phones.
• Install and configure Forefront client security.
• Upgrade from Exchange server 2003 to Exchange server 2010.
• Install forefront for Exchange.
System Administrator
Grand Egyptian Museum project Jica
Cairo, Egypt
Company Industry: Governmental
Job Role: Support Services
Key Responsibilities:
• Manage and Troubleshoot all network.
• Install and configure and Troubleshoot Doman controller.
• Work with Japan international cooperation for mange network and database.
• Fix any network problem in domain or oracle server.
• Install and configure VMware servers.
• Install network and configure Wi-Fi in all buildings
• Backup strategy plan and test.
• Install exchange 2003.
Support all airports IT problems by phone.
• Analyze user problem and assign the case to the specialist
• Working in CRM system and alloy navigator 5.
• Solving AVIT problem with remote programs.
• Technical support in AVIT by collecting pc's and managing network printers.
• Work in workgroup mode and give permission to user
• Make backup for servers.
• Managing all user and solve their problem in software.
• Audit SLA for tickets.
• Report for resolved tickets
• Install windows with drivers.
• Troubleshooting any hard problem.
• Network administrator and security Audit
Install and manage active directory server.
• Installing and configure win2000 server with replication domain controller.
• Install and manage active directory server
• Install and configure an ISA 2004 server.
• Install and configure an exchange 2003 mail server.
• Install and configure Norton server and clients.
• Manage the network by managing programs like "Netsupport and Goverlan".
• Security audit.
• Maintain the problems and error of the servers in Event Viewer and recover any problem.
• Backup all servers.
• Configure pix 525 by make "NAT, Acess_list, route, assign ip show connection.
• Troubleshooting all printers error attach with Server.
• Troubleshooting servers by Remote Desktop from outside the hospital.
• Work with IIS publishing the web site.
• Manage DNS server and DHCP servers.
• Troubleshoot switches and router problem.
My Grade is : Good
IT