infrastructure operator team leader
MMR
مجموع سنوات الخبرة :17 years, 6 أشهر
All servers and network devices performance and MCS branches connectivity,
Deal with service desk and monitoring solution such as (Solar winds- HP Open View modules such as NNMI-OMW-SiteScope- Service Manager - BSM ).
All E-services and portal of MCS availability monitoring,
Data center AC, IP CAM systems, Fire alarm libert systems, ups and power generator, finger access
Preparer daily and monthly report for all services and devices
Daily tasks and troubleshooting for escalated ticket by user support and do required tasks and reports asked by managers.
Working in arab computer systems
As network administrator in intertor ministry passports project
Working in (badr elmulla group) as network administrator project of The Ministry of Education in Kuwait only one year project
Working as system administrator in (DELTA SOFTWARE) from
1/2008 to 9/2009
Work responsibility
( Active directory, ISA serve2006r, backup, exchange2007 server and support user)
Working in(el gazayrli group) for IT solution outsourse in (BELTONE FINANCIAL, DAILY STAY NEWS) as system administrator with team work from 9/2006 to 12/2007
Work responsibility
(IT outsource in all this company work in (active directory, ISA, exchange, backup, support users and built new networks physical)
may- 2006 Bachelor of Computer Science EL_obour Academy, High Institute Computer and information Technology. Equivalent to faculty of computer and information of Cairo University
MCSE 2003 certified MCITP Enterprise Administrator 2008 certified CCNA certified PC-Maintenance ISI Academy Network& system administration ISI Academy American English course level 8