Total Years of Experience: 10 Years, 1 Months
December 2016
To January 2018
Telesales
at Vodafone UK
Location :
Egypt - Alexandria
- Cross selling bundles to the customer
- Handling and resolving customer complaints
- Following up customer calls when necessary
- Responding to customer inquiries
- Processing orders, forms and applications
- Make sure customer is updated with latest offers
- Completing call reports on daily basis
- Handling and resolving customer complaints
- Following up customer calls when necessary
- Responding to customer inquiries
- Processing orders, forms and applications
- Make sure customer is updated with latest offers
- Completing call reports on daily basis
April 2015
To October 2015
“Property Consultant”
at Damac Properties L.L.C
Location :
United Arab Emirates - Dubai
-Finding potential buyers.
-Calling prospective leads.
-Representing the company in any real estate exhibition.
-Research potential business to secure buildings, projects, developments, apartments, and villas which are for sale.
-Must be professional at all times and uphold the business values at all times.
-Calling prospective leads.
-Representing the company in any real estate exhibition.
-Research potential business to secure buildings, projects, developments, apartments, and villas which are for sale.
-Must be professional at all times and uphold the business values at all times.
October 2013
To March 2015
Senior Sales Executive
at First Gulf Bank, Dubai
Location :
United Arab Emirates - Dubai
- Selling bank products business loans.
- Ensure Meeting Productivity targets assigned by the Organization on monthly basis.
- Ensure that Reporting Formats are maintained/ Updated on regular basis.
- Customer Servicing - Maintain customer relations & ensure post sale needs of customers are met.
- Profile each and every customer met to understand their needs.
- Sells products by establishing contact and developing relationships with prospects.
- Identifies product improvements or new products by remaining current on industry trends, market,
- Ensure Meeting Productivity targets assigned by the Organization on monthly basis.
- Ensure that Reporting Formats are maintained/ Updated on regular basis.
- Customer Servicing - Maintain customer relations & ensure post sale needs of customers are met.
- Profile each and every customer met to understand their needs.
- Sells products by establishing contact and developing relationships with prospects.
- Identifies product improvements or new products by remaining current on industry trends, market,
October 2011
To August 2013
Sales Supervisor
at Farmafood Foodstuff & Trading Company, Kuwait
Location :
Kuwait - Al Jahra
- Working as Sales Supervisor
- Monitor daily activities of salesman and follow up
- Generate daily, Weekly and monthly status reports
- Ensure proper implementation of company
- Creating new sales strategies
- Seeking new, potential customers
- Monitor daily activities of salesman and follow up
- Generate daily, Weekly and monthly status reports
- Ensure proper implementation of company
- Creating new sales strategies
- Seeking new, potential customers
January 2010
To August 2011
“Sales Representative”
at Rehaby.net Real estate & Advertising Company, Egypt
Location :
Egypt - Cairo
- Working as Sales representative
- selling advertising products
- Handling and resolving customer complaints
- following up customer calls where necessary
- responding to customer inquiries
- Creating new sales strategies
- Ensure proper implementation of company policy
Generate daily, Weekly and monthly status reports
- selling advertising products
- Handling and resolving customer complaints
- following up customer calls where necessary
- responding to customer inquiries
- Creating new sales strategies
- Ensure proper implementation of company policy
Generate daily, Weekly and monthly status reports
July 2009
To December 2009
First line technical support adviser
at Vodafone U.K account, Cairo, Egypt
Location :
Egypt - Cairo
- answering calls professionally
- handling and resolving customer complaints
- following up customer calls where necessary
- responding to customer inquiries
- processing orders, forms and applications
- completing call logs
- completing call reports
- handling and resolving customer complaints
- following up customer calls where necessary
- responding to customer inquiries
- processing orders, forms and applications
- completing call logs
- completing call reports
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