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Ahmed Khalil, Telesales

Ahmed Khalil

Telesales ·Vodafone UK

United Arab Emirates

Bachelor's degree, Bachelor of Law

Work experience

Total years of experience: 7 years, 4 months

Telesales

December 2016 - January 2018

Vodafone UK

Alexandria, Egypt

December 2016 - January 2018

- Cross selling bundles to the customer
- Handling and resolving customer complaints
- Following up customer calls when necessary
- Responding to customer inquiries
- Processing orders, forms and applications
- Make sure customer is updated with latest offers
- Completing call reports on daily basis

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

“Property Consultant”

April 2015 - October 2015

Damac Properties L.L.C

Dubai, United Arab Emirates

April 2015 - October 2015

-Finding potential buyers.
-Calling prospective leads.
-Representing the company in any real estate exhibition.
-Research potential business to secure buildings, projects, developments, apartments, and villas which are for sale.
-Must be professional at all times and uphold the business values at all times.

Company industry:
Real Estate
Job role:
Sales

Senior Sales Executive

October 2013 - March 2015

First Gulf Bank, Dubai

Dubai, United Arab Emirates

October 2013 - March 2015

- Selling bank products business loans.
- Ensure Meeting Productivity targets assigned by the Organization on monthly basis.
- Ensure that Reporting Formats are maintained/ Updated on regular basis.
- Customer Servicing - Maintain customer relations & ensure post sale needs of customers are met.
- Profile each and every customer met to understand their needs.
- Sells products by establishing contact and developing relationships with prospects.
- Identifies product improvements or new products by remaining current on industry trends, market,

Company industry:
Banking
Job role:
Sales

Sales Supervisor

October 2011 - August 2013

Farmafood Foodstuff & Trading Company, Kuwait

Al Jahra, Kuwait

October 2011 - August 2013

- Working as Sales Supervisor
- Monitor daily activities of salesman and follow up
- Generate daily, Weekly and monthly status reports
- Ensure proper implementation of company
- Creating new sales strategies
- Seeking new, potential customers

Company industry:
FMCG
Job role:
Sales

“Sales Representative”

January 2010 - August 2011

Rehaby.net Real estate & Advertising Company, Egypt

Cairo, Egypt

January 2010 - August 2011

- Working as Sales representative
- selling advertising products
- Handling and resolving customer complaints
- following up customer calls where necessary
- responding to customer inquiries
- Creating new sales strategies
- Ensure proper implementation of company policy
Generate daily, Weekly and monthly status reports

Company industry:
Advertising
Job role:
Sales

First line technical support adviser

July 2009 - December 2009

Vodafone U.K account, Cairo, Egypt

Cairo, Egypt

July 2009 - December 2009

- answering calls professionally
- handling and resolving customer complaints
- following up customer calls where necessary
- responding to customer inquiries
- processing orders, forms and applications
- completing call logs
- completing call reports

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Law University

November 2009

November 2009

Bachelor's degree, Bachelor of Law

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Sales
Expert
Sales
Expert
Gold
Expert
Gold
Expert
Outlook
Expert
Outlook
Expert
Skin Care
Expert
Skin Care
Expert
Advertising
Expert
Advertising
Expert
Computer skills Microsoft Office Package (Word – Excel – Power Point Outlook) Good keyboard skil
Intermediate
Computer skills Microsoft Office Package (Word – Excel – Power Point Outlook) Good keyboard skil
Intermediate
Sales
Expert
Sales
Expert
Gold
Expert
Gold
Expert
Outlook
Expert
Outlook
Expert
Skin Care
Expert
Skin Care
Expert
Advertising
Expert
Advertising
Expert

Languages

English
Expert
Arabic
Expert
Polish
Beginner

Hobbies

  • Music,Sports