Operations Engineer
Huawei Tech
مجموع سنوات الخبرة :11 years, 11 أشهر
Providing Professional services to client STC(Saudi Telecom Company)
Hands on experience in GPON/MSAN architecture and Design.
In depth hands on experience of STC and Huawei operation processes.
In depth hands on experience on STC Change Management.
Huawei certified in Cyber security compliance and ITR processes.
SLA Monitoring and management to deliver seamless professional service to customer.
Integrating NMS with OSS systems using NBI's like TL1, CORBA, XML and SNMP.
Participation in War Room activities with different stake holders to troubleshoot different issues related with OSS.
Providing Operational Support for FTTH/MSAN/Wi-Fi NOC team.
.
VMware administration and management of hosts and virtual machines
through VSphere client.
Managing the server clusters Primary and Secondary using VMware SRM.
Managing Server hardware IBM, Huawei E9000.
Performing routine disaster recovery tests, contingency plans and drills.
Deploy, manage and maintain all aspects of internal Linux infrastructure.
Managing Huawei storage devices OceanStore.
Day-to-day supporting of internal customers and support staff as it relates to
the Linux systems, monitor and track capacity for Linux systems.
Install patches, system upgrades to comply with Cyber security standards.
Administration of Network management system management Huawei U2000
FTTH and MSAN.
NMS user management, Alarm management, Log management,
Performance management, Fault management, Inventory management.
Monitoring NMS Service Monitor, Process Monitor, Hard Disk monitor, Server
Monitor, Operation Logs management.
GPON architecture and Optical Access Network, management and service
provisioning by TL1 NBI.
Configuration of Optical Line Terminals and Optical Network Units for FTTH
technology.
Performance monitoring and proactively generating incident report.
Coordinate with Research and Development team for new design
requirements and Customer's operational requests.
Perform tuning for servers and applications, Backup scheduling and task
management.
Install, configure, and maintain VMware ESXi servers.
Apply patches and updates on ESXi servers.
Monitor, analyse, and optimize virtualization performance of ESXi hosts
and virtual machines.
Install, configure, and maintain Microsoft, Citrix, and Linux virtual machine
templates.
Assist with new system design, testing, and implementation.
Review and create supplemental documentation for support staff.
User management, giving permissions to access resources at Domain &
system level.
Manage IT Assets including Hardware and Software.
Supervise and manage the IT Help Desk.
Maintain/Monitor SLA’s, including Root Cause Analysis for impacting
problems.
Troubleshoot system issues related to configuration and application
errors.
Installation, Configuration and Administration of Windows Server 2008/2008 R2.
Installation and administration of VMware hosts and virtual machines.
Migration of Virtual Servers from one data center to other Datacenter.
Managing virtual servers using VCENTER.
Working experience on End to End process including ordering for hardware,
installation, configuration and decommissioning of servers.
Install and configure computer systems, diagnose hardware/software faults and solve
technical issues.