AHMED komber

1. Staff Management: Supervisors hire, train, and supervise mall staff, including security personnel, cleaners, and customer service representatives.
2. Customer Service: Ensuring a positive shopping experience for customers by addressing concerns, handling complaints, and maintaining a welcoming atmosphere.
3. Operational Oversight: Monitoring and managing day-to-day operations, such as ensuring that common areas are clean, facilities are well-maintained, and utilities are functioning properly.
4. Security Coordination: Collaborating with security personnel to maintain a secure environment, preventing theft, and responding to emergencies.
5. Event Coordination: Organizing and overseeing events within the mall, such as promotions, exhibitions, or entertainment activities, to attract more visitors.
6. Vendor Relations: Managing relationships with retailers and vendors leasing space in the mall, ensuring compliance with contractual agreements.
7. Budget Oversight: Handling budgetary aspects, including cost control, resource allocation, and financial planning for the mall’s operations.
8. Health and Safety Compliance: Ensuring that the mall complies with health and safety regulations, including fire safety measures and emergency evacuation plans.
9. Marketing Collaboration: Working with marketing teams to promote the mall, attract new tenants, and implement strategies to enhance foot traffic.

• Managed and leased chalets, overseeing all operational aspects including client
interactions, property maintenance, and conducting regular inspections to ensure optimal
condition and quality.
• Onboarded new tenants, including signing lease agreements, property handovers, and
managing lease terminations such as move-outs and security deposit returns professionally.
• Implemented marketing strategies to attract potential tenants, conducted property
showings, and negotiated lease terms for efficient occupancy.
• Ensured high levels of client satisfaction through effective communication, prompt issue
resolution, and maintaining a positive tenant experience.

• Managed a portfolio of 45 properties, overseeing operations, maintenance, leasing, and
collections.
• Developed preventive maintenance programs and supervised facilities teams and
contractors.
• Prepared periodic financial and operational reports covering revenue, expenses, KPIs, and
ROI.
• Managed leasing operations, contract negotiation, renewals, and default handling with
legal and finance teams.
• Conducted market research and competitive analysis to optimize rental pricing and
occupancy.
• Led interior finishing and renovation projects from concept to delivery, managing
procurement, budgets, and execution.
• Prepared feasibility studies and strategic recommendations for senior management on
investment and development opportunities.
• Evaluated portfolio properties for acquisition or sale to maximize asset value.

Al Nada International Real Estate Company
Real estate and property manager & office manager

- Management of all the companys real estate
- Follow-up of real estate from construction until operation
Maintenance and quality control
Preparing maintenance programs for real estate and properties and supervising their implementation. Monitoring the extent of completion of maintenance work
- Carrying out civil maintenance
- Preparing real estate and property sale and purchase reports
- Preparing work progress reports
- Raising the efficiency of the property to increase the monthly income
- Coordination and follow-up with the financial and legal departments

Customers Service
- Communicate effectively with tenants and owners
- Maintaining a high level of service for tenants
Marketing
- A comprehensive knowledge of the companys real estate and the real estate of competing companies, assessing the situation and determining market trends
- Ensure that marketing personnel develop comprehensive knowledge of the companys
real estate and develop marketing plans, which increases real estate and property
income and-maintains occupancy rates at the highest levels

Leasing
- Communicate effectively with clients for renting units
- Taking legal action against tenants who violate the terms of the lease
- Studying the market and its trends and making recommendations for alternative goals and submitting them to the owners

Administrative
- Monitoring the receipt and settlement of rent collection on legal dates
- Analyzing and evaluating monthly and quarterly financial statements
- Prepare summary reports for real estate owners
- Ensure that paperwork is delivered and received at the appropriate times and in the
correct manner
- Site visits for real estate and property
- Dealing with real estate and property problems
- Drafting of the lease
- Drafting maintenance contracts

Director of the General Managers Office
(doing all his administrative, executive and supervisory matters)
- Respond to emails
- Dealing with all internal and external correspondence of the company
- Drafting of bank correspondence for the company
- Provide recommendations and solutions and direct correspondence to the competent department
- Follow up on workflow status with employees
- Solve the companys administrative problems
- Carrying out all administrative tasks for the companys director
- Facilitate the movement of the companys business
- Book tickets and hotels
- Follow-up of the companys financial flows and expenses
- Signing all maintenance contracts for the company and supervising their implementation
- Follow up on company issues
- Preparing weekly reports on work status and problems and proposing and approving solutions
- work on (easier service)
- Preparing the companys annual parties