Member Technical Services
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مجموع سنوات الخبرة :18 years, 11 أشهر
Big Data Platform Management
Data Ware house Architect
Lead EDW - Hadoop migration team
Agile Methodology
Hadoop Access and Security Framework
Framework for Big Data administration.
• Setup, Administer and Manage Analytics Eco System (Hadoop, Teradata and Aster systems).
• Acted as a Project manager for EDW projects.
• Work with business departments to document business requirements and design solutions to meet their goals.
• Worked with various cross functional teams to ensure SLAs are met.
• Work closely with Enterprise architects to develop and implement best practices for different functional groups.
• Work with on site and offshore teams to implement solutions for business.
• Support Data Architects in data modeling activities.
• Developed tools to support Big Data administration using shell and perl scripting.
• Developed Disaster Recovery strategy for EDW.
• Designed and Developed dashboards for Disaster Recovery, integrating BAR and Data Mover progress.
• Managed and optimized various components of echo system for example Data Mover, BAR, Unity solutions.
• Conduct POCs with various SaaS vendors to evaluate their products against business needs.
• Work with Data Architect to implement MDM and develop best practices.
• Managed BAR solution (setup, upgrades, operations, reporting).
• Conducted technical training across teams for new and existing technologies.
• Workload Management, System & User level Performance Tuning and participate in Capacity Planning.
• Work with customers to identify, troubleshoot and resolve their issues related to different services offered by infrastructure group.
• As a member of Service Focus team, work closely with vendor to improve their customer services and product.
Kickoff and Manage various projects - Architecture, Operations, Performance
• Managed team across different geographic regions to support EDW administration 24x7.
• Kicked of Managed Services practice and developed best practices to support global customers.
• Present overview of service offering to Clients. Identify their needs and develop Functional Specification Document and develop solution offering that meets Business requirements.
• Develop applications to improve the system management by automating various processes and evolving best practices.
• Work with Data Architects to design and implement high performance databases.
• Architected and developed Auto Stats engine that later on became part of View point.
• Work on ETL development and Deployment Projects.
• Established framework for echo system management and administration.
• Established and executed processes for Capacity Planning and performance tuning.
• DHW administration and management for multiple clients.
• Develop and maintain Risk Management register for multiple projects and clients.
• Develop and establish System Performance reports (scorecards and dashboards) for various client systems. Review the results on frequent basis and take appropriate action if required.
• Work with customer to identify and resolve issues faced related to existing deployment and feed lessons learnt to best practices.
• Develop and Train the team - (off shore) before transitioning the responsibilities.
• Time to Time On site visits to client to identify and implement improvement opportunities. The objective was to build long term customer relations and customer satisfaction and create demand.
• Train NCR Employees from other countries / offices.