أحمد رضوان, اخصائي جودة

أحمد رضوان

اخصائي جودة

شركة مراكز الاتصال

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Development and Management
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

اخصائي جودة at شركة مراكز الاتصال
  • Saudi Arabia - Jeddah
  • April 2011 to December 2021

مقييم و مراقب جودة

Customer Care Operations Manager at Saudi Telecom Company
  • Saudi Arabia - Jeddah
  • March 2004 to December 2021

*- Customer Care Operations Manager at Saudi Telecom Company from 01/03/2004 until 28 \ 02 \ 2011.
*- Port service in the call center company since its founding in 1 \ 03 \ 2011 until 31/8/2013

Quality Specialist
  • September 2013 to January 2014

*- Quality Specialist at contact services CCC, which is part of Saudi Telecom customer care since 1/9/2013 till now

at National Company for Aviation Services
  • January 2004 to December 2004

*- Temporary staff member in the profession of passenger services in the pilgrimage season 2004 in the National Company for Aviation Services.
*-Cooperative training for 9 weeks starting on 01/05/1424 at the Department of Human Resources Management in Telecom Saudi Arabia.

Education

Bachelor's degree, Development and Management
  • at King Abdul Aziz University
  • July 2012

*- Bachelor of Public Administration - Development and Management at the Faculty of Economics and Administration in July 2012 King Abdul Aziz University, Jeddah, Saudi Arabia Specialization: Development and Management..

Diploma, Accounting
  • at Jeddah College of Technology Specialization
  • January 2004

*- Higher Diploma of Management Technical Department 2004 Jeddah College of Technology Specialization: Accounting

Specialties & Skills

BUSINESS MANAGEMENT
AEROSPACE
AND SALE
CUSTOMER SERVICE
HUMAN RESOURCES
OPERATIONS
OPERATIONS MANAGER
TELECOM
TRAINING

Languages

Arabic
Native Speaker
English
Intermediate

Memberships

الهيئة السعودية للمراجعين و المحاسبين
  • 105420
  • October 2021