Ahmed Maghraby

▪ Manage and oversee most of IT infrastructure projects from the initial ideation through to completion to achieve their goals on schedule and with the desired outcomes aligned to objectives.
▪ Implementation and administration of industry leading Storage & data protection Products.
▪ Hyper converged & VMware virtualization Configuration.
▪ Support for all storage and backup issues.
▪ Assist Sales Team in proposed Hardware and Virtualization Solutions for enterprise companies in Kuwait with best practices, best configuration and benefits compared to available environment.
▪ Understanding Customer requirements, Planning and designing the solution.
▪ Handling with OEM for storage, data protection, server products.
▪ Project Management and smooth handing over the customer.
▪ Assigned as senior infrastructure engineer for Kuwait Fund For Arab Economic Development.

Working as a resident Senior Infrastructure Engineer from Al-Phaez and Digital Processing Systems companies respectively:

▪ Manage and oversee most of IT infrastructure projects from the initial ideation through to completion to achieve their goals on schedule and with the desired outcomes aligned to objectives. Ensuring project follow the organization policies and compliant with requirements of ISO 27001. also act as a point of liaison between the project team and senior management.
▪ Responsible for all Data Center infrastructure, provide day to day global operational activities for Storage and Backup/Recovery including administering storage array architecture, SAN infrastructure, Network Attached Storage (NAS), Enterprise Backup/Restore, and Data Archival and Retrieval.
▪ Implementation and Administration of storage products (Atmos, VNX5300, VNX5400, Isilon H400, Isilon A200 and PowerStore 1000T).
▪ Perform activities related to install, zoning configuration and managing SAN devices and fiber switches.
▪ Creating and managing NAS services such as CIFS servers, Filesystems, CIFS & NFS shares on the storages.
▪ Replication configuration and administration between HQ and DR sites using (DELL EMC Recover point and VPLEX Technologies).
▪ Implementation and Administration of Backup products such as DELL EMC Avamar and Data Domain etc.
▪ Configure /Manage replication between backup systems between HQ and DR sites.
▪ Manage and monitor Cyber recovery solution replication.
▪ Perform periodic planned cyber recovery test.
▪ ESRS Gateway installation and administration.
▪ Installing and administration for VMware infrastructure
▪ Creating and managing service request with the vendors for fixing L3 issues, replace faulty parts, firmware and code upgrades etc.
▪ Apply OS & firmware patches and upgrades on a regular basis, using upgrade administrative tools and utilities.
▪ Handle Vendors, and help having a homogeneous co-operation between different vendors in same project.

▪ Acting as Technical Team Lead for the period \[from May 2015 to Feb 2017\] with responsibility for the following tasks:

o Fulfilling all the commitments for All the Projects by timely delivering the deliverables.
o Working closely with members of the technical team to identify each member’s strength and assigns tasks accordingly to them to achieve maximum results and delivery.
o Collaborating with the technical team members to identify and fix technical problems.
o Hiring and training technical personnel.

▪ Working as System Engineer for the period \[from July 2010 to May 2015\]

o Main role involves support and implement Storage, server and data protection products.
o Provide technical support expertise in a complex information infrastructure environment with the need to integrate DELL EMC products and systems with other DELL EMC and non-DELL EMC systems being operated by customers.
o Provide technical support expertise for implementing and managing HP Products, Backup solutions and VMware for the customers.
o Troubleshoot and solve critical problems using best practices to ensure the minimum possible business impact in emergencies.
o Assigned System administrator to main Kuwait organizations in private sectors and Government fields.

- Perform system administration for servers. This includes installing and maintaining system and application software.

- Management of E-mail systems, including virus scanning, spam filtering and list creation and management.

- Monitoring and supporting critical network services (e.g. DHCP and E-mail).

- Maintaining and monitoring the connectivity to networks, including the Internet

- Maintaining and monitoring the connectivity to networks, including the Internet.

- Repair for hardware in occasion of hardware failure.

- Installing and Maintain iDirect VSAT Systems

- Installing SCPC/DVB systems.

- Provide Remote support for customers on the other countries for maintaining and implementing the VSAT terminals
- Perform system administration for servers. This includes installing and maintaining system and application software.

- Manage company network servers and infrastructure.

- Provide periodically reporting of network status and bandwidth utilization to the concerned department.

- Administrate the company website.