NOC Manager
STC
Total des années d'expérience :24 years, 4 Mois
Managing the NOC of the IT Sector in STC.
Coach and mentor senior and junior Engineers/Technicians to ensure personnel are working issues as efficiently and accurately as possible in a team oriented professional culture.
Ensure adequate coverage for the 24/7/365 environment so that the network infrastructure is running effectively at all times.
Continuous monitoring of all services, and ensuring that every reasonable effort is made to restore service as quickly as possible in the event of an outage.
Providing network consultancy to the customer.
Provide and maintain comprehensive detailed and up to date documentation.
The IT NOC in STC manages the enterprise network in STC kingdom wide:
- More than 60 Engineers/technicians.
- More than 4500 Cisco and Juniper devices connected in a hierarchical design using a private MPLS network.
- Aruba based Wireless network,
- Cisco IPT infrastructure serving more than 10, 000 users.
- Three data centers In Riyadh and one DR data center in Jeddah all based on latest Cisco and F5 products and technologies
Leading the network professional services team in the company for all post sales implementation activates.
Led the network implementation of many network projects for big customers in Saudi such as SAMA, KFMC, Saudi Post, and KSU.
Preparing the LLD and NIP documents for all implementations.
Providing network consultancy and high level support to our customers.
•Installing the hardware of Networks and configuring Devices to be able to transfer information between different Sites for different applications.
•Periodically upgrading IOS on Cisco Devices
•Tuning the configurations on Cisco Devices to reflect SEC network standards.
•Provide and maintain comprehensive detailed and up to date documentation.
•Monitoring and maintaining WAN circuits connecting the remote sites to the head office.
• Administrating the Cisco based LAN and WAN.
• Designing new LANs for the new buildings in the campus.
• Providing IT related training courses to the KFU employees and the academic staff.
• Designing and Installing the Wireless IEEE 802.11g internal networks.
• Installing the hardware of Networks and configuring Devices to be able to transfer information between different University Sites.
• Implementing, Supporting, Installing, Configuring & Administering all Microsoft Windows, UNIX and Linux Based Services and Networks.
• Administrating and Maintaining Symantec Antivirus Corporate Edition system.
• Administrating CiscoWorks LAN Management system.
• Administrating and Maintaining Microsoft SQL Server 2000.
• Administrating Microsoft ISA 2004 Proxy server.
• Administrating Sun iPlanet 3.6 Proxy server.
• Administrating Sun java Enterprise System.
• Updating and administrating the PHP based internal web site.
• System Administrator for the company Windows 2000 and Cisco based LAN.
• Providing & Support For Microsoft and Linux based Networks.
• Providing training courses for the employees.
• Updating and administrating the internal web site.
• Maintaining and administrating Microsoft ISA 2000 Proxy server.
• Supporting the ISDN Internet connection and devices.
• Administrating and Supporting Windows 2000 Active Directory internal Domain.
• Supporting Windows 2000 Pro clients.
•Computer hardware maintenance and troubleshooting.
•Technical support for Windows 2000 Pro Clients.
•Instructor for Computer Basics, Win9x, Win2000, Internet and HTML.
•Web developer using PHP and MySQL.
Bachelor of Engineering , Communication & Electronics Engineering , from Tanta University in 2000 .