Ahmed Alhassan, Senior CRM Team Supervisor

Ahmed Alhassan

Senior CRM Team Supervisor

United Motors Company

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Telecommunications Engineering
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

Senior CRM Team Supervisor at United Motors Company
  • Saudi Arabia - Riyadh
  • My current job since November 2015

Team management.

Training sessions for CRM functions and support systems also for other staff related to use the same systems

Technical operations for support systems.

Campaigns control repots and analysis.

Working on handling customers enquirers and complains.

Coordinate with other departments to serve the customers and insure customers

Education

Bachelor's degree, Telecommunications Engineering
  • at University of Science and Technology
  • August 2012
High school or equivalent,
  • at Aziz School

• Primary school: elementary, intermediate King Abdul-Aziz School, Tabuk, Saudi Arabia. • Secondary school: Alnokba - Omdurman

Bachelor's degree,
  • at University of science & technology faculty of engineering

• University: University of science & technology faculty of engineering. QUALIFICATION: • Bsc. Honours in Telecommunication System. Faculty of Engineering.

Bachelor's degree, design & Administration Network
  • at University of Science & Technology

University of Science & Technology, Omdurman, Sudan. • Diploma in design & Administration Network

High school or equivalent, Microwave Link Budget Design
  • at Sudatel telecommunication Academy

Sudatel telecommunication Academy Graduation project: Microwave Link Budget Design (Calculator)

Specialties & Skills

PeopleSoft CRM
Training
CRM software
Platforms
MICROSOFT OFFICE
Analysis
Collaboration
Creativity
Team Leadership
Technical Knowledge

Languages

Arabic
Expert
English
Expert