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Ahmed Mahmoudi, Call Center Agent ( Bilingual )

Ahmed Mahmoudi

Call Center Agent ( Bilingual )·Al Asmakh Real Estate Development Company

Qatar

Bachelor's degree, Business English

Work experience

Total years of experience: 9 years, 4 months

Call Center Agent ( Bilingual )

February 2017 - Present

Al Asmakh Real Estate Development Company

Doha, Qatar

February 2017 - Present

Inform clients by explaining procedures; answering questions; providing information.

Maintain communication equipment by reporting problems.

Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.

Update job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplish sales and organization mission by completing related results as needed.
Company industry:
Real Estate
Job role:
Customer Service and Call Center

Education

University of Arts , Amid East , British Council

June 2017

June 2017

Bachelor's degree, Business English

Tunisia

View attachment

Skills

Admin Assistant
Expert
Admin Assistant
Expert
Customer Service
Expert
Customer Service
Expert
Hotel Reservations
Expert
Hotel Reservations
Expert
reception
Expert
reception
Expert
Call Center
Expert
Call Center
Expert
ASK
Expert
ASK
Expert
CALL CENTER
Expert
CALL CENTER
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
EMAIL
Expert
EMAIL
Expert
ENTRENAMIENTO
Beginner
ENTRENAMIENTO
Beginner
FOREIGN EXCHANGE
Intermediate
FOREIGN EXCHANGE
Intermediate
GESTIóN
Beginner
GESTIóN
Beginner
LANGUAGES
Expert
LANGUAGES
Expert

Social profiles

Facebook
Facebook
facebook.com/mahmoudi.ozil

Languages

Arabic
Expert
English
Expert
French
Expert

Memberships

C.S. Msaken

Sport

July 2005

Training and Certifications

Certifications
Amid East
Dec 2016
Show credentials
Training
Customer Service
Movenpick Hotel - Doha
Feb 2020
Show credentials
Business English
British Council
May 2017
Show credentials

Hobbies

  • Association football
    I was a professional football player in my country and i have a certificate . I have won a trophy also , i was the champion of the league ones .