Ahmed Masoud

- Served as Pharmacist-in-Charge, overseeing dispensing operations for a high-volume government hospital pharmacy
- Managed end-to-end medication supply chain from central stores to inpatient and outpatient pharmacy departments
- Ensured compliance with hospital formulary protocols and national pharmaceutical regulations
- Collaborated with clinical teams on medication reconciliation and patient safety reviews

- Co-founded new branch operations and introduced a contract services section, directly increasing pharmacy revenue
- Supervised and mentored pharmacy staff across two locations, maintaining service quality and compliance standards
- Managed product procurement, monitored inventory turnover, and optimised stock levels based on demand analysis
- Implemented patient loyalty and counseling initiatives that improved customer retention

- Acted as supervisor at the university branch, ensuring adherence to dispensing protocols and staff performance
- Served as day-shift Pharmacist-in-Charge at the El-Golf (Port Said) branch managing daily operations
- Counseled patients on medication use, side effects, and adherence to prescribed regimens
- Handled prescription reviews, insurance documentation, and regulatory submissions

- Dispensed prescription and OTC medications; provided patient counseling on drug interactions and usage