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Ahmed Elshazly, Sales retail executive & customer service at Etisalat Misr for Telecommunication

Ahmed Elshazly

Sales retail executive & customer service at Etisalat Misr for Telecommunication

Etisalat Misr

Lieu
Egypte - Alexandrie
Éducation
Baccalauréat, Accounting
Expérience
13 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 6 Mois

Sales retail executive & customer service at Etisalat Misr for Telecommunication à Etisalat Misr
  • Egypte - Alexandrie
  • Je travaille ici depuis décembre 2010

• Selling company products & achive 100% from monthly target.
• Handling customer complains and follow-up with customers about the update of the complaint resolution.
• Feed back the customers about all company products.
• Ensure high levels of customer satisfaction and retention.
• Achieve internal and client quality requirements.
• maintain customer service behaviours with quality.

Éducation

Baccalauréat, Accounting
  • à Faculty of Commerce
  • septembre 2008

Specialties & Skills

Problem Solving
+Endorse 1
Sales
+Endorse 1
Customer Service
+Endorse 1
Customer Retention
+Endorse 1
Customer Satisfaction
+Endorse 1
High verbal communication skills
+Endorse 0
Active
+Endorse 0
Hard worker
+Endorse 0
Flexible.
+Endorse 0
Able to multitasking
+Endorse 0
Fast learning.
+Endorse 0
Ability to work under pressure
+Endorse 0
Ability to work within a team
+Endorse 0

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

Diploma (Certificat)
Date de la formation:
January 2013
Valide jusqu'à:
June 2013
Level five (Certificat)
Date de la formation:
August 2010
Valide jusqu'à:
December 2010
Certificate from Etisalat Misr (Certificat)
Date de la formation:
March 2013
Valide jusqu'à:
March 2013
Basic Business Skills Acquisition (Certificat)
Date de la formation:
August 2010
Valide jusqu'à:
December 2010