leasing Coordinator
The First Group
Total years of experience :4 years, 8 Months
Prepared lease agreements for application approvals.
Provide support to on-site staff by tracking and ensuring all aspects of the leasing process is completed properly.
Accurately and efficiently prepares and assists with all leasing paperwork.
Assisted homeowners and tenants with any questions and concerns regarding their lease agreements.
Maintaining a professional correspondence with all residents.
pertaining to maintenance requests and resident issues to ensure resident retention.
Collected application fees and deposits and kept accurate records of all financial transactions.
Assisted in developing marketing plans, internet ads, and print ads.
Work with property manager on marketing ideas to create and implement ideas for the leasing and renewal season.
Generate traffic of prospective customers by assisting in producing advertisements for periodicals.
Provide superior customer service.
Receive and respond to customers inquiries on account balances, transaction details, statements and fees and charges.
Asist Open new accounts/Closing accounts.
Alterations to existing savings and cheque accounts.
Respond to Inquiries for home, car and personal loans.
Handling cash balancing.
Overseas transfers.
Set up periodical payment authorities on accounts.
Promote bank products and services.
Change statement of account cycles.
Identify customer needs.
Refer customers to appropriate banking services and representatives.
Obtain client information by answering telephone calls, verifying information
Determine eligibility by comparing client information to requirements.
Informs clients by explaining procedures, answering questions, providing information.
Maintain communication equipment by reporting problems.
Maintain and improves quality results by adhering to standards and guidelines.
Update job knowledge by studying new service descriptions, participating in educational opportunities.
Accomplish sales and organization mission by completing related results as needed.
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