Sales Consultant
Alshaya Enterprises
Total years of experience :9 years, 10 Months
MAJOR TASKS, RESPONSIBILITIES :
Duties:
• Perform direct marketing and sales activities to generate sales as per the agreed sales and marketing plan.
• Communicate and work with Architects, designers, engineers and end-users of small projects.
• Present to customer the latest updated offers issued and prepared by the sales manager in
order to increase sales and strengthen the position and image of our brands.
• Respond to and follow up sales enquirers by mail, telephone, and personal visits.
• Maintain and develop existing and new customers through planned individual account
support.
• Monitor and report on activities and provide relevant management information.
• Carry out market research, competitor, and customer surveys.
• Generate quotations in response to sales enquiries.
• Capable of explaining all the technical information of the products as well as communicating the mode of use of all the products in the most professional and efficient way.
• Deliver, comment and negotiate the quotations with the customer.
• Maintain and develop a computerized customer and prospect database.
• Implement the sales strategy within his/her area.
• Attend training and to develop relevant knowledge and skills.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Maintain relationship with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
.Effectively manage incoming calls.
.Generate sales leads.
.Identify and assess customers needs to achieve satisfaction.
.Interactive communication.
.Provide accurate, valid and complete information.
.Meet personal/team sales targets and call handling quotas.
.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
.keep records of customer interactions, process customer accounts and file documents.
.Follow communication procedures, guidelines and policies.
Duties:
- Accounts opening
- Visa Delivery
- Loans
- get new funds to the branch ( Deposits ) to open new account
and market visa credit card and internet card and electronic banking
- Operation
- Trade finance
MAJOR TASKS, RESPONSIBILITIES :
Duties:
• Managing day-to-day operations.
• Completion of all sales operation.
• Standing up to clients, try to attract new customers through a permanent presence in
• the market and constant contact with customers.
• Collection of payments due and follow-up customer debt.