ahmed mohamed, Coordinator

ahmed mohamed

Coordinator

Hellofood

Location
Saudi Arabia
Education
Bachelor's degree, Faculty of LAW
Experience
13 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :13 years, 5 Months

Coordinator at Hellofood
  • Saudi Arabia - Riyadh
  • My current job since February 2015

Send orders from website to restaurant

follow up with customers to maintain customer satisfaction

Solve customer complaints such as (missing items - wrong items - bad quality - late delivery)

send vouchers to customers

follow up with restaurant .

Customer service representative and technical support at Etisalat Egypt
  • Egypt - Cairo
  • January 2011 to October 2013

answer inbound calls related to ADSL inquires and issues
(Billing - Line down - Line up and down - no connection - no browsing - packet loss)

Sales Representative at International business system (I.B.S BenQ Egypt)
  • Egypt - Cairo
  • January 2008 to April 2009

selling (LCD TV - Projectors - Digital Cameras - Laptops)

Education

Bachelor's degree, Faculty of LAW
  • at Ain Shams University
  • July 2010

Specialties & Skills

Technology
Technical Support
Customer Service
Project Management
information technology
customer service
negotiation

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

English course (Training)
Training Institute:
Berlitz
Date Attended:
October 2013
Duration:
168 hours
MCSA (Training)
Training Institute:
Hero tech
Date Attended:
October 2013
Duration:
90 hours

Hobbies

  • swimming
    i'm a member of water ball team (shams club)