customer service representative
Arab African International Bank
Total years of experience :13 years, 1 Months
• Represent all AAIB products
• Handling all customer’s inquires with polite and satisfying way
• Using the bank system to take all types of actions on bank’s cards through (AS400-MSCC- Master card-ATM) system
• Arrangement statement, pin and card delivery appointments for the customers
• Set appointments for wealth management customers
(AUG-11 _ present)
Worked as ORACLE financial consultant and implementer at Networksvalley IT solution Company in Automating the Egyptian Government (E-Finance) project -R12Oracle General Ledger