SAP Basis & Netweaver Administrator
The American University in Cairo (AUC)
Total years of experience :17 years, 5 Months
• Handle user access requests for SAP.
• Administrate user accounts.
• Maintain user lists with the corresponding access and authority levels.
• Installation of SAP systems.
• Monitoring SAP servers' availability and performance.
• Prepare periodic reports of server monitoring status.
• Physical count of SAP licenses.
• Responsible of SAP start up and running batches.
• Troubleshooting the SAP system problems.
• Ensure high standards of performance for all system.
• Apply IT policies and follow IT procedures.
•Handle user access requests for SAP.
•Administrate user accounts.
•Maintain user lists with the corresponding access and authority levels.
•Installation of SAP systems.
•Monitoring SAP servers' availability and performance.
•Prepare periodic reports of server monitoring status.
•Physical count of SAP licenses.
•Responsible of SAP start up and running batches.
•Troubleshooting the SAP system problems.
•Ensure high standards of performance for all system.
•Apply IT policies and follow IT procedures.
•Controlling & Monitoring the Software & Hardware inventory of all sites using (CA DMS).
•Maintain domain user lists with the corresponding access and authority levels.
•Monitoring the Mcafee antivirus (ePolicy orchestrator).
•Server’s operating system Installation and troubleshooting.
•Managing the Windows update service (WSUS).
•Taking Backup using CA Bright Stor Arc Server Software.
•Controlling & Monitoring the Software & Hardware inventory of all sites using (CA DMS).
•Maintain domain user lists with the corresponding access and authority levels.
•Monitoring the Mcafee antivirus (ePolicy orchestrator).
•Server’s operating system Installation and troubleshooting.
•Managing the Windows update service (WSUS).
•Taking Backup using CA Bright Stor Arc Server Software.
• Troubleshooting. End users issue with MS OS(2000, XP, Vista) and Office (2000, 2003, 2007)