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Ahmed Montaser, IT Support & Network Administration

Ahmed Montaser

IT Support & Network Administration·MisrHolanda development

Egypt

Bachelor's degree, Accounting

Work experience

Total years of experience: 1 years, 5 months

IT Support & Network Administration

January 2025 - Present

MisrHolanda development

Aswan, Egypt

January 2025 - Present

• Diagnosed and resolved multiple network connectivity and wireless access point issues, improving network
stability and user connectivity.
• Configured and maintained network devices including routers and wireless access points.
• Troubleshot internet access problems, IP conflicts, and device communication issues within local networks.
• Assisted in server-related operations, system monitoring, and user management tasks.
• Worked with databases and SQL Server environments for data handling and maintenance tasks.
• Provided technical help desk support for software-related issues and user troubleshooting.
• Installed, configured, and maintained printers and resolved printer connectivity and driver problems.
• Performed hardware troubleshooting and maintenance for PCs and office devices.
• Supported operating system installations, updates, and software configuration.
Company industry:
Real Estate

Education

Aswan University

June 2026

June 2026

Bachelor's degree, Accounting

Egypt

Skills

COMPUTER PERFORMANCE
Intermediate
COMPUTER PERFORMANCE
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MAINTENANCE ENGINEERING
Intermediate
MAINTENANCE ENGINEERING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORKING CONCEPTS CERTIFICATION
Intermediate
NETWORKING CONCEPTS CERTIFICATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

Arabic
Beginner
English
Beginner