Sales And Marketing Supervisor
Arkas Egypt
Total years of experience :14 years, 2 Months
*Set standards of excellence in sales & marketing of liner shipping with total commitment to quality and perpetual improvements in financial results and to develop client base for import and export liner business, maintain freight tariff on liner activities and achieve the business plan & sales targets with interpersonal skills and abilities.
*Ensure sales call plans are prepared timely with quality sales plans & targets.
*Generate business in order to achieve revenue targets.
*Assume responsibility in business development, proactive sales contact and identification of revenue opportunities and meet sales target & revenue budgets as planned.
*Ensure preparing of customer profiles and making/updating of customer base which then is consistently measured for business gained or lost and that it is effectively maintained.
*Assume responsibility & ensuring that business practices/process are implemented to meet in accordance to company policy, AOP, KPI & sales process.
*Report on account performance, corrective actions, and customer/business development.
*Ensure full and accurate information & reporting is provided to principal & management
*Participate in weekly/monthly/quarterly sales meeting with a positive and constructive attitude in order for a strong sales team to be created
*Continuous monitoring of customer information system/data base, partnerships & pricing in place/ updated and provide proper feedback to management.
*Insure sales receivables/outstanding are collected in time and implement company credit policies
*Assist & follow up of campaigns.
*Ensure that the entire range of maritime logistics products as allocated by the HOD is promoted in the market to achieve revenue targets.
*Ensure that sales governance & process are adhered to.
* Securing company budget for all services.
* Develop a regular client data base and maintain close contact with major clients through regular telephone calls and sales visits.
* Maintain current clients by providing accurate and timely replies to all customers' enquiries including rate quotations, service/schedule information, and any other services that Wilhelmsen ships service may perform.
* CRM system handling for customer data.
* Respond to and follow up customers' enquiries by E-mail, fax, telephone & personal visits. * Preparing marketing & sales reports required by principals/management like (monthly sales report - market survey).
* Plan for sales forecasting (Quarterly, annually, and for any new trade)
* Perform market research and competition analysis as requested by management.
* Proactively participate in the development of the department and company.
*Supervising & follow up for Import sales team