Senior sales associate
Apparel Group
Total years of experience :8 years, 1 Months
● Greeting the customers and assisting in determining their needs.
● Develop business strategies to raise the customer, expend store traffic and optimize the income.
● Ensure high value of customer’s satisfaction through excellent service.
● Maintain outstanding store condition and visual merchandising standards.
● Complete store administration and ensure compliance with policies
● Ensure high value of customer’s satisfaction through excellent service.
Key achievements/projects
· Highest sales contribution for entire GCC .
· Highest conversion during 2018 till 2019.
· Create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner while ensuring recurring business .
· Greeting customers and determine their needs .
· Discussed type, quality and number of merchandise’s requirements.
· Advise customers on utilization and care of merchandise.
· Provided advice to customers regarding particular products services.
· Explained the use and advantage of merchandise to customers.
· Demonstrated live working of items.
· Maintaining sales records And the stock opportunity.
● Generating vendor sales revenue to meet set targets and objectives
● Engaging in new business development & sales through phone calls
● Maintain positive and healthy professional relationships with customers
● Researching potential leads in an efficient, target-oriented manner.
● Acquire gym equipment and services knowledge and keep updated with any new ideas or market changes.
● Maintaining a positive, empathetic and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
● Acknowledging and resolving customer complaints.
● Providing feedback on the efficiency of the customer service process.
● Ensure customer satisfaction and provide professional customer support.
Education and qualifications ➢