ahmed naiem, Hotel General Manager

ahmed naiem

Hotel General Manager

Jaz Hotels

Location
Egypt - Alexandria
Education
Bachelor's degree, Tourism and hotels management
Experience
19 years, 1 Months

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Work Experience

Total years of experience :19 years, 1 Months

Hotel General Manager at Jaz Hotels
  • Egypt - Hurghada
  • My current job since September 2018

Hotel General Manager of Jaz Aquaviva hotel 487 room, 03 restaurant, 04 bars, 11 swiming pools, aqua park 50 slides, tennis courts, GYM, Spa, kids club, supervising the oriental pastery Hub supplying to 11 hotels

hotel general manager at Orascom Hotels
  • Egypt - Sharm el Sheikh
  • July 2017 to August 2018

Hotel General manager for 2 hotels in Taba Heights " Strand hotel 504 room, 03 restaurants, 04 bars, ballroom, private beach, spa, artificial lack, swimming pool, tenis court" and " El wekala hotel 217 room, 2 restaurants, swiming pool, spa, mini Aqua park, private beach
both hotels is managed by Orascom hotels

Hotel General Manager at Accor Hotels
  • Egypt - Cairo
  • July 2016 to December 2016

with special assignment at Accor Head office in Cairo.

Hotel general Manager at Accor Hotels
  • Egypt - Cairo
  • April 2015 to June 2016

Mercure Alexandria Romance - Egypt
85 room, 02 restaurants, 01 bars, 05 meeting room, 01 Discotheque

Responsible for;

• Re-branding the hotel
• Ensure the high level of profitability
• Ensure the high quality of service
• Ensure the implementation of Brand (Mercure)
• Handling the hotel Budget & Marketing Plan
• Ensure the smooth operation maintain standard of working rules.
• Managing the hotel sales & marketing
• Ensure the proper implementation of Accor security policies & rules
• Chairing the Safety committee in the hotel
• Hotel team's training and their career development.
• Maintain close business relationship with business partners and the local authorities.

Hotel General Manager at Accor Hotels
  • Egypt
  • October 2013 to April 2015

Ibis Styles Dahab Lagoon - Egypt
139 room, 03 restaurants, 03 bars, 01 meeting room, tennis court, conviviality room, swimming pool, football playground, private beach, organic farm, Massage & beauty salon, Kids Club

Responsible for;
• Completing the hotel rebranding process
• Ensure the high quality of service
• Ensure the implementation of Brand (Ibis)
• Handling the hotel Budget & Marketing Plan
• Ensure the smooth operation maintain standard of working rules.
• Increase & maintain the hotel profitability
• Managing the hotel sales & marketing
• Ensure the proper implementation of Accor security policies & rules
• Chairing the Safety committee in the hotel
• Hotel team's training and their career development.
• Maintain close business relationship with business partners and the local authorities

Hotel General Manager at Accor Hotels
  • Egypt
  • June 2012 to October 2013

Mercure Dahab Bay View Hotel - Egypt
217 room, 02 restaurants, 04 bars, 01 meeting room, tennis court, private beach

Responsible for;
• Ensure the high quality of service for the guests
• Ensure the implementation of Brand (Mercure)
• Handling the hotel Budget & Marketing Plan
• Ensure the smooth operation maintain standard of working rules.
• Increase & maintain the hotel profitability
• Managing the hotel sales & marketing
• Chairing the Safety committee in the hotel
• Hotel team's training and their career development.
• Maintain close business relationship with business partners, owner and the local authorities.

Hotel Resident Manager at Accor Hotels
  • Egypt - Cairo
  • February 2012 to June 2012

Mercure Cairo Le Sphinx Hotel - Egypt
280 room, 03 restaurants, 04 bars, 01 board room, 02 conference room, Health Club, Sauna, Jacuzzi, Steam room, Massage.
Responsible for;
• Ensure the high quality of service for the guests
• Handling the hotel Budget & Marketing Plan
• Ensure the smooth operation maintain standard of working rules.
• Increase & maintain the hotel profitability
• Managing the hotel sales & marketing
• Chairing the Safety committee in the hotel
• Replacing the general manager in his vacations
• Hotel team's training and their career development.
• Maintain close business relationship with business partners and the local authorities.

Hotel Resident Manager at Accor Hotels
  • Egypt
  • May 2010 to February 2012

Coralia Club Dahab - Egypt
139 room, 04 restaurant, 04 bars, one meeting room- working with All inclusive formula
Responsible for;
• Ensure the high quality of service for the guests
• Handling and coordinating the hotel renovation
• Handling the hotel Budget & Marketing Plan
• Ensure the smooth operation maintain standard of working rules.
• Increase & maintain the hotel profitability
• Managing the hotel sales & marketing
• Chairing the Safety committee in the hotel
• Replacing the general manager in his vacations
• Hotel team's training and their career development.
• Maintain close business relationship with business partners and the local authorities.

Hotel Resident Manager at Accor Hotels
  • Egypt - Hurghada
  • June 2008 to May 2010

Sofitel Hurghada - Egypt
312 room, 03 restaurant, 04 bars, one conference room- working with All inclusive formula
Responsible for;
• Ensure the high quality of service for the guests
• Handling the hotel Budget & Marketing Plan
• Handling and coordinating the hotel renovation

• Ensure the smooth operation maintain standard of working rules.
• Increase & maintain the hotel profitability
• Managing the hotel sales & marketing
• Chairing the Safety committee in the hotel
• Replacing the general manager in his vacations
• Hotel team's training and their career development.
• Maintain close business relationship with business partners and the local authorities.

Hotel Resident Manager at Accor Hotels
  • Egypt - Cairo
  • March 2006 to June 2008

Sofitel Cairo Maadi Towers & casino, Cairo- Egypt
Fully in charge of the hotel as an acting GM since 28/03/2007 till 21/11/2007
• 173 rooms, 4 restaurants, 02 bars, 5 meeting rooms & Grand ball room, pool & health club, 254 employee
• Handling the renovation of the hotel meeting rooms & grand Ball room during 2007
• Occ. % 89.15%, rooms, hotel’s net revenues 35, 525, 375 LE NET, GOP % 57.39%, YTD 07
• Maintain and ensure quality of service
• Handling the hotel Budget & Marketing Plan
• Handling the FF&E - investment plan
• Supervising the floating restaurant attached to the hotel “150 seat, bar, 63 employee”
• Chairing the Safety committee in the hotel
• Coordinate the hotel services with all depts.
• Replacing the general manager in his vacations
• Handling part of the Administrative tasks

EAM in charge of rooms at Accor Hotels
  • Egypt - Cairo
  • November 2004 to March 2006

Sofitel Cairo Maadi Towers & Casino, Cairo - Egypt
173 room, 02 bar, 04 restaurant, 05 meeting room and grand ball room, pool and health club

Acting as No. two in the hotel

• Maintain and ensure quality of service
• Ensure the correct operation and supervise all department; F.O, HK., Laundry, HR., Security, Purchasing, Engineering, Sales and Accounting.
• Increase & maintain the hotel revenue and minimize the hotel operational expenses
• Supervising the sales & marketing team
• Chairing the Safety committee in the hotel
• Replacing the general manager in his vacations

Education

Bachelor's degree, Tourism and hotels management
  • at Alexandria university
  • May 1991

04 years study tourism and hotels management with yearly summer training in the field

Specialties & Skills

Management
Operators
Team oriented
Growing Revenue
Sales & Marketing Skills
communication
public relation
negotiation
Microsoft office
presentation
contracting

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Training and Certifications

Developing Sales & Marketing Skills (Training)
Training Institute:
AUDA
Date Attended:
September 1998
Duration:
48 hours
Management (Training)
Training Institute:
Accor Academy
Date Attended:
June 2009
Duration:
50 hours
Sales Psychology (Training)
Training Institute:
AUC
Date Attended:
October 1996
Duration:
48 hours
Hotel Management (Training)
Training Institute:
European Union
Date Attended:
October 2001
Duration:
48 hours
New Way of Marketing Concepts (Training)
Training Institute:
Nils Brock High School Denmark
Date Attended:
October 1998
Duration:
48 hours
International Hospitality Management Program (Certificate)
Date Attended:
April 2009
Revenue Management Visa 1 & 2 (Training)
Training Institute:
Accor Academy
Date Attended:
November 2015
Duration:
48 hours

Hobbies

  • chess
    helping in reseting my energy