IT Supervisor
Xceed
مجموع سنوات الخبرة :20 years, 5 أشهر
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•Implement RIS Server .
•Implement WDS Server .
•Implement SCCM Server .
•Implement Acronis snap deploy server.
•Responsible about WSUS process.
•Responsible about file servers.
•Responsible about backupexec server
•Responsible about Spiceworks server.
•Responsible about PDQ inventory.
•Responsible about PDQ deploy.
•Manage projects with IT technical teams.
•Manage projects with the clients.
•Troubleshooting the technical issues with the client and the responsible person to handle this issue from IT team.
•Handling issues by service desk
•Configuring and creating portable applications.
•Creating and implementing mass software-package deployment solution.
•Providing support for Desktop applications (MS Office, Operating system, etc.).
•troubleshooting Hardware issue and solve it
•Diagnose, analyze and resolve user Laptop and PC software and hardware issues.
•Recommend, purchase, configure and install laptops, PCs, handheld devices and computer related equipment.
•Maintain software and hardware inventory records.
•Train and coach users regarding effective use of computer software and hardware in windows and other computer desktop environments.
•Tracking software licenses and providing daily support for copiers, printers and fax machines.
•Working with vendors and other computer support to ensure smooth running of the IT department and user computers.
Additional professional activities Computer Skills:
•Internet Fundamental & Network Essential
•MCSE 2003 & MCITP 2008 & MCSE 2012
•Internet
French Department