Videojet partner
Gargour Technologies
Total years of experience :10 years, 8 Months
Gargour Technologies (Videojet partner)
2007 till now
As senior Tech. support engineer
Job description
• Implement the maintenance plan and give feedback to the technical support manager.
• Maintaining and installing ink jet sources of VIDEOJET Company.
• Installing and maintaining small character ink jet machines 1000's series"1210, 1220, 1510, 1520, 1610, 1620, 1710, 1550, 1650" and old versions (Excel 170, 178, UHS, 2000, 100, 37e, 37plus, triumph, 1310)
• Installing and maintaining the large character (DOD & High Resolution) inkjet printers "2120, UNICORN II, 2300 series".
• Installing and maintaining TTO coding printers and Laser coders.
• Supervision and follow-up to the customers and meet their needs.
3) International computer
Year of attendance 2007
Professional Skills
• Punctual and well organized.
• Following through commitments.
• Proven ability to meet demanding targets in a high quality.
• Excellent communication and interpersonal skills.
• Ability to do hard work under pressure.
• Ability to join a team work.
Delta Engineering systems (LINX partner) 2006 till 2007
As Tech.support manager
Job description
• Development and Implementation the future plans for maintenance.
• Supervision and follow-up to the customers and meet their needs.
• Supervise the work reports of the visit and submitted to the Operation Manager
• Assist the sales department from the technical side upon request.
• Manage and evaluate all the teamwork
• Coordination with various departments to achieve the wishes of the customer
• Follow-up and oversee the maintenance of machines at the customer sites and inside the workshop
• Carry out maintenance work and installations upon request
Coca Cola Egypt "Tanta Plant"
Sep2005 to Sep 2006
Working as electrical and automatic control engineer.
Job description
• Maintain all Electrical Issues Required.
• Identify the needed electrical Maintenance operations from Hardware, Software &Equipments in the Factory.
• Assists the Maintenance Mgr. in setting the periodical maintenance plans and distribute the work on staff.
• Analyze & improve the Maintenance Process of any Electrical Equipment in the Factory.
• Repair any control, electrical and any electronic faults problems in the 3 production lines (consists of "baker- washing machine - mixer - filler And others")
Sahara beverages
Jan 2004 to Sep2005
Working as Electrical and automatic control engineer.
Job description
• Maintain all Electrical Issues Required
• Identify the needed electrical Maintenance operations from Hardware, Software &Equipments in the Factory.
• Repair any control, electrical and any electronic faults problems in the
Production line (consists of "baker- washing machine - mixer - filler
And others")
Professional Courses
1) Programmable logic controller PLC
Year of attendance 2003
2) CISCO Certified Network Associate CCNA
Training was held by the National Telecommunications Institute NTI. A regional CISCO Academy 2005.