IT Assistant Manager & System Admiinistrator
Living In Interiors
Total years of experience :7 years, 1 Months
Living In Interiors (for Real Estate & Furnitu (June 2009-Till now)
Current Job: IT Assistant Manager & System Administrator (Responsibilities & Duties)
System Engineer
Job Description: • Team Leader.
• Help IT Director in projects (passive phase and active phase)
• Revision projects submittals and compare it with consultant comments under IT Director Instruction.
• Responsibility for Projects Infrastructures under IT Director Instruction.
• Responsible for Factory and Gallery Network.
• Responsible for the purchases related to IT department.
• Claim suppliers for any Software/ Hardware conflicts.
• Supervision of IT supervisors and clerks.
• Assist existing/new properties when it is required, with approval of IT Director.
• Recovers any gaps that might face IT Dept.
• Documenting, archiving all correspondence and trouble shooting, follow up suppliers' visits and maintenance.
• Develop and adapt any ideas that bring IT services to higher level.
• Follow up all claims that are being forwarded to IT Dept, apply the theory of trouble tickets.
• Prepare to link all branches via internet, including IP Telephone that's will decrease the cost of telephone.
• Manage DATA CENTER with IT team.
• Responsibility for Mobile allowing & USB modem.
MFFCO HELWAN Co (for Furniture) (August 2006 -May 2009)
Job Title: System administrator. (Responsibilities & Duties)
IT Manager assistant
Job Description: • Team Leader
• Help IT manager in our project active and passive.
• Manage showrooms infrastructure with delegation from IT manager.
• Manage VPN Connection between branches with TE - Data.
• Implementing and Supporting Microsoft Windows XP Professional.
• Responsible for PC installations, upgrade and replacement.
• Responsible for rolling out different applications on all Company PCs.
• Receiving, recording, resolving and tracking users calls related to IT systems.
• Managing a Microsoft Windows Server 2003 Environment.
• Maintaining a Microsoft Windows Server 2003 Environment.
• Coordinate with 3rd party to make sure that down time is minimal in case of.
• Hardware or Software failure and revise their technical performance.
• Support all managed computer & remote PCs for more than 150 users In Company.
• Manage ISA Server.
CYBER SOFT (Training Center) (August 2005 - July 2006)
Job Title: Technical Support (Responsibilities & Duties)
Job Description:
• Maintenance the System Problems, Software &Hardware
• Installation With Group we support To 70 Client.
2001-2005 "CITY ACADEMY" Collage Dept. Graduation project Graduation Year: 2005 Graduation project grade