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Ahmed Ragab, IT Help Desk & Data Entry Specialist / Customer Service

Ahmed Ragab

IT Help Desk & Data Entry Specialist / Customer Service·TIQNIUWN Software Company

Egypt

Bachelor's degree, Computer Science

Work experience

Total years of experience: 1 years, 1 months

IT Help Desk & Data Entry Specialist / Customer Service

October 2025 - January 2026

TIQNIUWN Software Company

6th of October, Egypt Hybrid

October 2025 - January 2026

• Followed up on customer requests and service tickets
• Delivered professional customer service and support.

Company industry:
Software Development

Data Entry Clerk

January 2025 - October 2025

Lameerada Real Estate Investment Company

Cairo, Egypt

January 2025 - October 2025

• Organized digital and physical records for easy retrieval.
• Maintained confidentiality of sensitive information.
• Assisted administrative staff with office tasks.

Company industry:
Advertising

Education

Benha University

June 2023

June 2023

Bachelor's degree, Computer Science

Egypt

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
TYPING
Intermediate
TYPING
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate