Channel Team Leader
Silicon21 For Electronics and Communications
Total des années d'expérience :9 years, 5 Mois
* Promote Hikvision's products such as CCTV, DVR, Intercoms & Access control and Fire alarms.
Led a team of 2 sales executive tasked with sales increasing.
*Develop and maintain relationship with existing and potential partners to generate new business to maximize revenue in accordance with pre-defined targets.
*Close new business deals by coordinating requirements, developed proposals and negotiating contracts on a large scale.
* Act as the point of contact to ensure all partner's needs are met quickly and professionally and all issues are resolved efficiently.
* Manage the RFP/RFQ process.
Increased distribution 25% by opening new channels across all Governorates.
* Participated and meet customers at international exhibitions such as ICT Cairo.
* Review and report weekly and monthly performance to management.
* Aim to achieve monthly targets and maintaining accurate records.
• Build relationships with senior members of client organizations allowing for early access to establish requirements.
• Reached to potential customers and offer them the products such as CCTV, DVR, Wireless Cameras, Security Software systems and Technology Products.
• Contacted potential clients via email or phone to establish rapport and set up meetings.
• Closed new business deals by coordinating requirements, developed proposals and negotiating contracts on a large scale.
• Developed of process of capturing and filtering relevant tender opportunities, capture client feedback and industry trends.
• Maintained good rapport with existing customers.
• Researched organizations and individuals online to identify new leads and potential new markets.
• Researched for the companies needs and know who make decisions about purchasing is.
• Planned and oversaw new marketing initiatives.
• Created the quotes and proposals to the clients.
• Reviewed and reported monthly performance to general manager along with the key developments by submitting weekly and monthly reports..
• Attended the international exhibitions such as Intersec Dubai and ICT Cairo
• Aimed to achieve monthly targets and maintaining accurate records.
• Organized sales visits (B2B) and presented company products.
• Established new business and negotiating contracts and packages.
• Provided customers with information regarding each product and any offers associated with it.
• Responded to customers’ requests and concerns in a resourceful manner.
• Attended trade exhibitions, conferences and meetings then reviewing sales performance.
• Aimed to achieve monthly targets and maintaining accurate records.
• Provided phone and email support to English, Arabic and Russian customers, respond to their inquiries and help them to know all info that they needs.
• Organized sales visits, presented, promoted and sell products using solid arguments to existing and prospective customers.
• Performed cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Expedited the resolution of customer problems and complaints to maximize satisfaction.
• Coordinated sales effort with team members and other departments.
• Supplied management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Reviewed and reported monthly performance to regional manager developments by submitting weekly and monthly reports.
• Aimed to achieve monthly targets and maintaining accurate records.
• Ability to make quality control on our products before packing and export.
• Greeting customer and assist them and answer their
enquirers.
• Provide information regarding each product and any
discount offers associated with it.
• Respond to customers’ requests and concerns in a
resourceful manner.
• Ensure that all purchased items are delivered to the
customers in a prompt manner.
• Aiming to achieve monthly targets and maintaining accurate
records.
•General language. •Literature and Civilization. •Translation in most disciplines: (scientific, economic, political, literary , etc ... ). •Listening and conversations. Year of Graduation: 2013.
• Soft Skills (Customer Service including Assertive Behavior and Handling Irate Customers , Time Management, , Communication skills, Presentation skills, and Team Work). • Voice and Accent (Global Language, Consonant and Vowel Sounds, and Syllables and Syllabic , Stress). • Grammar and Sentence Structure. • Analytical Skills. • Aptitude (Numerical Ability, Logical Reasoning, and Attention to Details).