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أحمد رفعت, SALES SUPERVISOR

أحمد رفعت

SALES SUPERVISOR·PHILIP MORRIS INTERNATIONAL,

Saudi Arabia

Bachelor's degree, الراديو و التلفزيون

Work experience

Total years of experience: 4 years, 3 months

SALES SUPERVISOR

January 2023 - January 2025

PHILIP MORRIS INTERNATIONAL,

Alexandria, Egypt •Hybrid

January 2023 - January 2025

+ Empowered and mentored sles representatives on advanced tools and
FEL techniques, consistently driving higher conversion rates.
Monitored calls and performance stats to provide individual sales.
representative feedback.
+ Spearheaded training initiatives to elevate core selling skils and
product knowledge across the sales team.
Company industry:
FMCG

SALES AND CUSTOMER SUPPORT

January 2019 - January 2020

VODAFONE,

Alexandria, Egypt •Hybrid

January 2019 - January 2020

+ Demonstrated abilty to manage multiple tasks while remaining
adaptable an flexible
«Managed accurate data entry and maintain customer records,
ensuring high data integrity and confidentiality.
+ Collaborated effectively with cross-functional teams to
streamline workflows and ensure seamless service delivery
Company industry:
Telecommunications

SALESMAN

January 2017 - January 2018

Zara - KSA

Jeddah, Saudi Arabia

January 2017 - January 2018

+ Maintained comprehensive knowledge of products, services and promotions
in order to provide informed advice.
+ Adapted to and remained flexible in changing, ast. paced work environment.
Company industry:
Fashion & Apparel

Education

جامعة فاروس

December 2024

December 2024

Bachelor's degree, الراديو و التلفزيون

Egypt

GPA (point): 2.30 out of 4

GPA (point): 2.30 out of 4

PHAROS UNIVERSITY

December 2024

December 2024

Bachelor's degree, MEDIA

Egypt

PHAROS UNIVERSITY

December 2024

December 2024

Bachelor's degree, Mass Communication and Journalism

Egypt

Skills

SALES SUPERVISOR ATPHILIP MORRIS INTERNATIONAL · FULL-TIME
Expert
SALES SUPERVISOR ATPHILIP MORRIS INTERNATIONAL · FULL-TIME
Expert
CUSTOMER SERVICE & DATA RESEARCHER VALLEY GREEN FOR EXPORT · FULL-TIME
Intermediate
CUSTOMER SERVICE & DATA RESEARCHER VALLEY GREEN FOR EXPORT · FULL-TIME
Intermediate
Salesman at Zara Jeddah,Saudi Arabia
Intermediate
Salesman at Zara Jeddah,Saudi Arabia
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
SALES
Intermediate
SALES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MENTORSHIP
Intermediate
MENTORSHIP
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
SALES TRAINING
Intermediate
SALES TRAINING
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
STAFF MANAGEMENT
Intermediate
STAFF MANAGEMENT
Intermediate
Sales And Customer support Vodafone UK-Alexandria · Full-time
Intermediate
Sales And Customer support Vodafone UK-Alexandria · Full-time
Intermediate
COACHING
Intermediate
COACHING
Intermediate
DIGITAL ADVERTISING
Intermediate
DIGITAL ADVERTISING
Intermediate
MASS COMMUNICATION
Intermediate
MASS COMMUNICATION
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Al-Powered Performance Ads Certification
Al-Powered Shopping ads Certification «Customer Experience (CX) for Business Success.
«Campaign manager 360 Certification Exam «Google Ads Apps Certification

Hobbies

  • Kart Racing