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Ahmed Refaat, Senior Corporate Relationship Manager

Ahmed Refaat

Senior Corporate Relationship Manager·NASCO

United Arab Emirates

Master's degree, Master in Business Adminstration

Work experience

Total years of experience: 19 years, 5 months

Senior Corporate Relationship Manager

May 2011 - Present

NASCO

Dubai, United Arab Emirates

May 2011 - Present

1- Servicing as the primary point of contact between customers, NASCO and suppliers.
2- Provide customer support, technical support, planning and optimization for the account, as well as developing a relationship with the customer.
3- Decision-making authority over NASCO's activities with clients.

Corporate employee benefit and risk assessment
 Dalkia Utilities
 Ajman Bank
 UNITRA Middle East
 OPERON
 MTV Networks
 Markavip.com
 KIA MOTORS
 Cobone.com

Company industry:
Insurance & TPA
Job role:
Medical, Healthcare, and Nursing

Health Insurance Specialist

February 2007 - May 2011

Daman National Health Insurance Company

Abu Dhabi, United Arab Emirates

February 2007 - May 2011

Training new joiners and students from various business colleges in the region like Abu Dhabi University, the Higher Colleges of Technology and Al Khawarezmi College.

Techniques taught included how to negotiate and fine tune a deal, giving presentations, questioning and identifying needs, establishing a rapport and trust, closing the deal and following up.

Corporate Health Insurance Specialist Corporate policy handling, serving and approaching for major clients like:
 Rotana Al Ain
 Al Ahlia Gulf Line - Coca Cola
 Mercure Grand Hotel
 The Intercontinental Resort
 Al Ain Wild Life Park and Resort
 Green Mebazarah and Ain Al Fayda

Company industry:
Insurance & TPA
Job role:
Sales

Education

University Of Atlanta

December 2013

December 2013

Master's degree, Master in Business Adminstration

United Arab Emirates

- comprehend the theories and practices of business, accounting, management, marketing, and economics as taught on the graduate level - apply these theories and practices to decisionmaking, problem-solving, and managing strategically in business and nonprofit organizations - analyze problems and challenges facing businesses and nonprofits in the 21st century - construct feasible and practical models and strategies to meet those problems and challenges - evaluate the effectiveness and success of those strategies employ leadership and team-building skills to effectively attain those strategies.

UAE University

January 2007

January 2007

Bachelor's degree, Statistics

United Arab Emirates

GPA (point): 2.68 out of 4

GPA (point): 2.68 out of 4

- Statistical Packages (SPSS, MINITAB, MS-Excel) - Sampling Techniques (Surveys Analysis) - Business Database Management (Oracle) - Design & Analysis of Experiments - System Analysis & Design - Production and Operation Management - Organizational Behavior - Regression Analysis - Time Series - Seminar in applied statistics

Institute of Management Accountants

September 2006

September 2006

Diploma, Certified Management Accountant Attendant

United Arab Emirates

Tasks involve partnering in management decision making, devising planning and performance management systems, and providing expertise in financial reporting and control to assist management in the formulation and implementation of an organization’s strategy.

Liwa International Shcool

September 2006

September 2006

High school or equivalent, Science

United Arab Emirates

GPA (percentage): 92%

GPA (percentage): 92%

Student Council Head: Helping share other students’ ideas, interests, and concerns with teachers and school principals. Also help raise funds for school-wide activities, including social events, community projects and school reform.

Skills

Training

Expert

Negotiation

Expert

Coaching

Expert

Presenting Ideas

Expert

Communication Strategies

Expert

Good Oral and Written Skills

Intermediate

Decision Making Skills

Beginner

Negotation Skills

Intermediate

Good Analytical and Executive skills

Intermediate

Sales and Marketing Analysis

Intermediate

Questionnaires/survey Analysis

Intermediate

Event Management

Beginner

Training

Expert

Negotiation

Expert

Coaching

Expert

Presenting Ideas

Expert

Communication Strategies

Expert

Languages

Arabic

Intermediate

English

Intermediate

Italian

Beginner

Memberships

AUSPICIUM LIMITED

NLP Trainee

August 2012

Training and Certifications

Certifications
AMIDEAST CERTIFICATE
AMIDEAST TRAINING Emirates Institute for Banking and Financial Studies
Mar 2009 - Mar 2009