Premier Support Account Manager
ORACLE
Total des années d'expérience :22 years, 5 Mois
- Studying customers’ business and structure with an up-to-date knowledge of changes.
- Gain abreast knowledge of all Oracle solutions.
- Educating customers about services
- Communicating with Cx level, setting budgets and helping them overcome their challenges.
- Liaising with Customers’ different departments and setting the right expectation.
- Participating in Customer Key accounts sessions.
- Giving customers full visibility on their current services investments and future possibilities.
- Selling services and advanced customer services.
- Liaising with other Lines of business for better planning.
- Keeping a close look on what competitors are doing.
- Conduct sales presentation, responding to RFPs, negotiate and prepare sales proposals.
- Closing deals and following up with and for collections
- Generate sales opportunities by identifying appropriate business targets.
- Provide a professional and excellent level of customer service with existing and new customers.
- Planning for selling (FTTH, Broadband, and Mobiles)
to companies.
- Managing and coaching sales teams.
- Forecast sales targets and ensure they are met by
the sales team
- Tracking and recording activity on accounts and
help to close deals to meet these targets.
- Identify opportunities for campaigns, products and
distribution channels that will lead to an increase
in sales.
- Planning for selling new products in eLearning
market.
- Leading the meeting and communications with the
Ministry of Education.
- Managing and coaching sales team in Saudi Arabia.
- Forecast sales targets and ensure they are met by
the sales team.
- Tracking and recording activity on accounts and
help to close deals to meet these targets.
- Identify opportunities for campaigns, products and
distribution channels that will lead to an increase
in sales.
- Creating and conducting proposal presentations
and RFP responses.
- Prospect for potential new clients and turn this
into increased business
- Building relationships with new clients
- Responsible for different sales channels planning
and execution
- Managing and coaching the sales teams in Egypt
- Responsible for acquiring 100 % Of Egypt sales
target.
- Prepares marketing activities and reports.
- Supervise and represent RDI in different events as
Cairo Book Fair & ACETEX.
- Responsible for main accounts as TV Shop (Tamima,
GadoSoft & Sawt Al Quahera).
- Initiated Key Accounts for the company diagnosing accepting proposing and closing based on the needs of each customer.
- Maintained solid relation with each account through support agreement or up selling.
- Manage sales activities and continuously creating opportunities as a full cycle (sales, project management and delivery)
دبلوم التسويق من كلية التجارة - جامعة عين شمس تم دراسة أكثر من 15 مادة علمية خلال سنتين دراسيتين (الإدارة العامة - الإدارة المالية - المبيعات - التمويل - التكاليف التسويقية - ..............)
جامعة عين شمس - كلية التجارة - قسم إدارة أعمال التقدير التراكمى : جيد التقدير للتخصص : جيد جدا