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Ahmed Saad Elhady, Sr. Siebel CRM Consultant

Ahmed Saad Elhady

Sr. Siebel CRM Consultant·SAUDI COMMISSION FOR HEALTH SPECIALTIES - SCFHS

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 15 years, 5 months

Sr. Siebel CRM Consultant

August 2016 - Present

SAUDI COMMISSION FOR HEALTH SPECIALTIES - SCFHS

Riyadh, Saudi Arabia

August 2016 - Present

• Gathering requirements from business
• Develop new requirements,
• Fixing existing issues,
• Do enhancements,
• Integrate BI publisher reports with Siebel using symbolic URL
• Do development on portal (Siebel eService)

Company industry:
Medical Clinic
Job role:
Information Technology

Sr. Siebel CRM Counsultant

October 2012 - July 2016

Egabi

Cairo, Egypt

October 2012 - July 2016

Project : Common NoC Project in Abu Dhabi Systems & Information Center (ADSIC)
Project Duration : May 2014 - Present
Assigned Role : Integration and Development
Responsibilities:
- Creating internal and external integration objects
- creating workflow and publish them as web service
- creating inbound web service to integrate with external system (java portal)
- working with EAI Siebel adapter business service (Synchronize - Upsert - Update)
- Developing applets and customizing business components

Project : Bank Al Etihad Siebel defects and Enhancement Project in Jordan
Project Duration : Feb 2014 - Present
Assigned Role : Integration and Development
Responsibilities:
- Designing, analyzing and implementing a new requirements
- Creating internal and external integration objects
- Creating outbound web service to integrate with external system
- Working with EAI Siebel adapter business service (Synchronize - Upsert - Update)
- Modifying the workflows to apply maker and checker technique
- implementing various workflows
- Developing applets and customizing business components
- implementing data mapping between internal and external IO


Project : Integrating Siebel With IScore (ISAS) in Credit Agricole Egypt
Project Duration : Jan 2014 - Dec 2014
Assigned Role : Integration, Development
Responsibilities:
- Creating internal and external integration objects
- Creating outbound web service to integrate with external system
- Working with EAI Siebel adapter business service (Synchronize - Upsert - Update)
- implementing various workflows and using escript
- implementing data mapping between internal and external IO
- Developing and customizing applets and business components


Project : Implement and Deployment of Siebel Financial Services in Bank Misr
Project Duration : May 2012 - Dec 2013
Assigned Role : Integration, Development and configuration
Responsibilities:
- Implementing VBC
- Integrating VBC with external systems (java classes)
- Implementing various workflows
- Gathering and analyzing the requirements for assignment
- Configuring assignment objects and rules
- Developing assignment workflow and runtime event to run workflow

Company industry:
IT Services
Job role:
Information Technology

Junior Software Developer

February 2011 - September 2012

Advanced Multimedia Systems

Cairo, Egypt

February 2011 - September 2012

February 16, 2011 - Current, Advanced Multimedia Systems AMS
Website: http://eamsegypt.com/

Subscription management System (with Amer Group)
-Project Description: Working on Developing new system in which this system could ease a lot the process of Subscriptions for our company IPTV system which deliver for Amer's customers .in new version we will handle all amer services in compound
Developing all reports for system
- Roles & Responsibilities:
-Collect the business needs of the clients.
-Discuss the every details of the workflow with the clients.
-Design the flowchart of the application according to the
business needs and the workflow of clients.
-Held a training session for the clients.
-Follow up the testing procedure of the application and gather
the feedback of the clients.
-Give a full technical support for the clients after launching the
application.
-Techs & Skills: java, j2ee, primefaces component, netbeans, Jsf, MSSQL, Sql, Apache Tomcat Server, iReport, jasperreport, iText pdf

Hotel Management System
- Project Description: Working on developing hotel management System to hotels who uses our company IPTV system, managing hotel rooms TV attached devices, offering guests the hotel services through TV like ordering food/drinks & asking for room clean & setting wake up alarm and hotel feature in which hotel can send announcements, notifications, put some ads to guests on TV
- Techs & Skills: java, MySQL, J2EE, Servlets, JSF, Prime faces, Ajax, Glassfish Server, JavaScript, Json, svg.

Mediation Layer API (with ACT Company)
- Project Description: Working on developing a java mediation layer API to stand as middle ware software between 2 systems, our company system and ACT company (http://www.act-eg.com/) in which both systems can use each other features.
- Contribution: Junior Software Developer & Company presented developer to be in contact with ACT company presented developer in order to co-operate to implement the link layer API.
- Techs & Skills: java, J2EE, Servlets, Ajax, Apache Tomcat Server, JavaScript, json, xml

Compound Messaging System
- Project Description: Working in developing java desktop application in provide messaging service to compound in which compound can send messages / notifications / announcements to residents like notifying about Electricity failure at certain time and so on.
- Techs & Skills: java, J2SE, JavaScript, MySQL

Company industry:
IT Services
Job role:
Information Technology

System Implementer

February 2011 - September 2012

Advanced Multimedia Seystems

Cairo, Egypt

February 2011 - September 2012

Billiant System Administrator ( Caleo Company)
Website: http://caleotech.com/

-Implement Billiant application which is responsible for managing the subscription (activate, inactivate, suspend. etc) and invoicing.

-Design extra reports for the high management level.

-Give the required training for the users on Billiant application.

-Troubleshoots technical problems and takes corrective action to resolve conflicts.

Company industry:
IT Services
Job role:
Information Technology

Education

Banha Universty

July 2007

July 2007

Bachelor's degree, Computer Science

Egypt

Bachelor Project Details Distance Education (courses and online exams module) Grade: A.

Banha University

May 2007

May 2007

Bachelor's degree, Computer Science

Egypt

Proficiencies Bachelor of Science in Computer Science, May 2007 Banha University

Skills

Java software development

Expert

J2EE

Expert

Hibernate

Expert

JPA

Expert

Advanced SQL

Expert

ACROBAT

Intermediate

ADS

Intermediate

AJAX

Intermediate

APACHE

Intermediate

API

Intermediate

CORRECTIVE ACTION

Intermediate

INVOICING

Intermediate

J2EE

Intermediate

J2SE

Intermediate

JAVA

Intermediate

JDOM

Intermediate

JSAX

Intermediate

NOSQL

Beginner

Hibernate

Beginner

JPA

Intermediate

Android Programing

Beginner

network

Beginner

Application Aministrator

Intermediate

xml

Intermediate

EAI

Expert

Siebel

Intermediate

Soap

Intermediate

Java software development

Expert

Advanced SQL

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Java Developer
IT Egypt
Feb 2006 - Feb 2006

Training
Siebel 8.0 Integration
Self learning
May 2013
Siebel 8.0 Essentials
Self learning
Oct 2012
ITIL Foundation
ITIDA
Apr 2016

Recommendations

ahmed samir

Jan 2015

Jan 2015

Siebel Functional Specialist ConsultantColleague

Ahmed is really a high qualified person , I worked with him in several project , he have a very good attitude , problem solvig skills , and very high developing and integration skills , I really enjoy working with such a guy

Hobbies and interests

Reading