Business Development & Admin Manager
Trinity Group Partners
Total years of experience :10 years, 6 Months
• Following up new business opportunities and setting up meetings with potential clients and investors who express their interest to incorporate company in Dubai mainland or free zone areas.
• Responsible to train affiliates and referral partners to filter out basic information and educate them how to identify client.
• Managing a team of consultants for all due diligence required for company formation both onshore and offshore type companies
• Handle all client meetings and manage the client’s corporate book.
• Assist clients with their queries that they may have in the process of company formation.
• Responsible to do all the running to obtain special approvals from relevant ministries
• Arranging the documents for attestation and legal translation of corporate documents.
• Identifying the correct business activity assigned by Dubai Economic Development and research in advance to any special approvals required from relevant government ministries against those activities
• Responsible for any amendments in the structure of the company of existing clients
• Responsible for renewal of the license
• Assisting the existing clients with the visa transfer or new visa processing for employment and family categories
• Build and maintain excellent relationships with colleagues and clients.
• Following up new business opportunities and setting up meetings with investors and shareholders who want to incorporate companies in Dubai mainland or free zone areas.
• Managing a team of freelancers to do lead generations through different marketing mediums on performance basis.
• Responsible to train them and educate them how to do it correctly by giving them all type of sales techniques and strategies.
• Managing all due diligence docs needed for company formation both onshore and offshore.
• Handle all our client meetings and manage the client’s corporate book.
• Assist clients with their queries that they may have in the process of company formation.
• Responsible to process documents for trade name reservation and initial approval based on the business activity.
• Closely monitoring the process of documents attestation and legal translation which includes preparing of memorandum of association and advise accordingly for any changes to be made.
• Identifying the correct business activity for the business owners to practice the type of business and research for special approvals which maybe needed from relevant government ministries.
• Responsible of processing and cancellation of the visa’s of investors, managers employees.
• Renewing the trade licenses and PO Boxes of existing clients
• Assisting the existing clients for the transfer of visa between free zones to freezones
• Build and maintain excellent relationships with colleagues and clients
• Following up new business opportunities and setting up meetings
• Communicating new product developments to prospective clients
• Manage the installations of door and windows and maintain the time-lines with the installation teams
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Coordinate with sponsors concerning size, standards, conditions and timing of research
• Develop draft proposals based on team meetings and discussions.
• Maintain the Business Development databases.
• Proactively develops and improve products and services.
• Build and maintain excellent relationships with colleagues and clients
• Identifies trendsetter ideas by researching furniture industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
• Motivating and inspiring the team to surpass their potential.
• Improving the team and facilitating the communication among the members of team.
• Exceeding departmental objectives, including conversion targets, and lead generation.
• Creating sense of ownership within the employees and resolving employee issues, if any.
• Encouraging, supporting, and motivating actively one’s peer team.
• Looking constantly for development as well as continuous improvement for the entire team.
• Monitoring, organizing, and coaching team on a day-to-day basis.
• Communicating the company’s purpose, core values, vision to the front employees.
• Ensuring that the employees follow their schedules properly as designed.
• Striving for new ways continually, to increase the opportunities of sales.
• Handling escalated calls, complaints, questions, and queries as necessary.
• Facilitating cross-functional communication within employees for improved working condition.
• Creating a constructive work environment for all the call centre’s employees.
• Carrying out team meetings and actively participating in the monthly and weekly meetings.
• Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.
• Managing a team of call center representatives directly and directing their activities for the achievement of call center targets and goals.
• Managing the overall performance analysis of existing lists and programs.
• Developing Business and supervising a team of representatives and preparing their performance reports.
• Developing new lead targeting schemes, and scripting for the optimization of existing programs.
• Monitoring team performance to ensure that the call center goals are met and supporting call center quality and training efforts.
• Measuring and demonstrating the group productivity as well as the individual’s reports related to customer outcomes.
• Identifying and articulating reporting requirements, which includes targets, specific data, and anticipated outcomes.
• Identifying, recommending and supporting the implementation of various programs for the improvement of call center processes.
• Writing and conducting performance evaluations, making employment decisions, setting up performance goals and targets for assigned team.
• Promoting sales culture that encourages and ensures the staff satisfaction.