District Manager
Al Sayer Group
Total des années d'expérience :4 years, 7 Mois
As an area operations manager, I trained store managersto ensure adherence to quality standards, and to comply with the company policies in place to gain sales and maximise profit by rigorously selecting, thoughtfully coaching and mentoring staff. Utilise tools such as: Store vitals, BAMA Audit, SMART plans, People Reviews, Business review, and marketing tools and directives. Reviewed operational reports and records to ensure adherence to company policies and procedures, monitor store profitability, and manage payroll budgets. Performed administrative tasks, drafted memos, assisted in preparing SOPs, replied to queries.
Assist store managers in timely resolution of all issues. followed up on all customer and employee complaints. ensure necessary corrective measures at the store level.