bank teller
Fawry Plus Retail Banking Service
Total years of experience :10 years, 1 Months
Completes store operational requirements
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Maintaining statistical and financial records
Dealing with customer queries and complaints
Responsible for branch staff schedule according to business needs
Cash operations daily Settlement
Adhering to company polices & procedures
Responsible for achieving branch targets as per management directions
Maintain customer experience
Resposible For GLOVO Account ( CIB WALLET CREATION)
Maintains excellent knowledge of Etisalat products and services in comparison to competition to satisfy corporate accounts’ needs.
Interacts proactively with all concerned internal parties to ensure smooth and efficient processing and delivery of customers’ requirements and keep proper feedback for Sales Supervisor.
Prepares necessary reports with key achievements and segment’s updates to highlight business opportunities.
Develop Sales forecasts/pipelines, reviews and action plans based on analysis of actual results versus forecasts to highlight work progress.
Develops programs to drive sales across assigned territories/segments based on sold marketing research.
Increase Corporate Sales customers’ base and explore potential business opportunities vertically & horizontally, to increase subs base & revenues.
Achieve monthly targets by closing profitable deals with key accounts.
Conducts regular visits to key corporate accounts to ensure customers satisfaction.
Provides necessary field training and enhance career development to ensure reaching the needed quality.
Monitors and develops his performance to ensure high productivity.
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